We've had a number of problems on our forum with the Spam Cleaner. We've got several moderators on our forum. All of which are global mods. However for some reason the spam cleaner doesnt show/work for all members, providing no reason or explination as to why its effectively disabled for them.
I've been through the permissions about 10 times trying ti figure out whats wrong but it just feels so...messy. Maybe its because we have a high number of forums, but I just cant fathom out what the hecks going on.
On top of this, its impossible for a moderator to see if a member has been banned...I completely understand that the idea is to not show members as banned as it makes the place look bad, however surely moderators/admins NEED to see if a member is banned (remember, moderators cant login to the admin area so have no way of looking it up).
Is the spam cleaner finished? If so, any reason why it doesnt work half the time? Really stuck with this one and would appreciate any input that may help us get somewhere!