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XF 1.5 Problem with registrations

Discussion in 'Troubleshooting and Problems' started by Dakis, Mar 14, 2016.

  1. Dakis

    Dakis Well-Known Member

    After I upgraded to xf latest version I'm having a problem in both of my sites with the registration. If you try to register you get a server error:

    Any ideas? :(
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    I just tried to register on one of your sites (the AV one) and I got a "No response received ERR_EMPTY_RESPONSE"

    This could indicate that PHP is crashing. In which case, you or your host will need to look at the relevant web server/PHP error log to find out what's going on. I appreciate it seems it may have happened as a result of upgrading to the latest XF version but I suspect that's just a coincidence as we haven't made any registration based changes recently (or even generally).


    Certainly look into any changes made on the server including caching add-ons or mechanisms or any add-ons you share among both sites.

    I would say that looking at the error logs will be the best first step.
     
    Dakis likes this.
  3. Dakis

    Dakis Well-Known Member

    Yep no worries thanks for the reply Chris, will check with my host and the add-ons as well.
     
  4. Dakis

    Dakis Well-Known Member

    In some cases I don't get an error, but rather this:

    "Please correct the following errors:
    1. You did not complete the CAPTCHA verification properly. Please try again."
    And all I have is a question/answer in the form (which i fill out properly), nothing else.
     
  5. Dakis

    Dakis Well-Known Member

    Just as an update on this, the problems (both getting a blank error page as well as getting a page telling you the captcha is wrong) went away when ioncube and opcache were disabled.
     

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