XF 1.4 Problem with new registrations (500 error register/register)

[ayushtyagi28]

Hi,

I am facing a problem with new registrations on my forums. Please help with resolution.

http://forums.yuplaygod.com/

 

[TPerry]

Do you have access to the HTTP logs and the php-fpm logs? If so, you need to review them for any possible errors.

 

[ayushtyagi28]

Do you have access to the HTTP logs and the php-fpm logs? If so, you need to review them for any possible errors.

I have server logs from admin panel.

ErrorException: Fatal Error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 7730150 bytes) - library/XenForo/Model/DataRegistry.php:155

 

[TPerry]

Have you recently added any new add-ons - specifically any that deal with user registration?
Have you recently done any PHP upgrades? Your PHP processor is getting an error and appears to be dying.

 

[ayushtyagi28]

Nope nothing

 

[ayushtyagi28]

Do you think that my DB might be full and running out of space?

 

[TPerry]

No, odds are it's the php.ini setting, but something is exhausting your memory. What is your

memory_limit = 128M

is set at.
If your DB/drive was full, you'd be getting a different error.

 

[Liam W]

No, odds are it's the php.ini setting, but something is exhausting your memory. What is your

memory_limit = 128M

is set at.
If your DB/drive was full, you'd be getting a different error.

The error message states that the memory limit is set at 128MiB.

Which is strange, as that's a decent memory limit. An add-on is trying to store a ridiculous amount of storage using the DataRegistry, and PHP is running out of allowed memory to store it before sticking it in the database.

@ayushtyagi28 you could try increasing the memory limit (if you're on a dedicated/VPS server) to 256M. If you're on shared hosting, you'd have to ask your host kindly.

Liam

 

[TPerry]

The error message states that the memory limit is set at 128MiB.

Which is strange, as that's a decent memory limit.

Yep, which is why I am scratching my head also over it as it shouldn't be. I'm leaning towards an add-on issue and maybe using PHP 7 or 7.1RC and it not being compatible.