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Problem with editing users

Discussion in 'Troubleshooting and Problems' started by htdesignz, Jun 4, 2011.

  1. htdesignz

    htdesignz Active Member

    My forum was converted from vBulletin to XenForo. I have a problem when editing users in Admin control panel. At first, this problem did not happen though.
    When I edit primary group or additional group of a user, the page keeps loading after I click save. It keeps loading for a while, and then nothing happens. After that, it will work when I click the save button again. Sometimes I have to click and wait for 3 - 4 times.
    Anyone knows how to fix this problem? Please help me.
  2. Mike

    Mike XenForo Developer Staff Member

    Do you have a lot of forums?

    It may be doing a permission rebuild, which is a fairly intensive process. We are trying to figure out ways to speed it up in the future, though it's tricky.
    htdesignz and ragtek like this.
  3. htdesignz

    htdesignz Active Member

    yes, we have a lot of forums :(
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

  5. htdesignz

    htdesignz Active Member

  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Right now there are two solutions:

    1) Increase the timeout like I posted in your other thread.

    2) Remove some forums. You had 36 groups and 189 forums when I last checked. If you can thin that out some then it will speed things up.

    And as Mike said, they are working on a software solution.
    htdesignz likes this.

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