XF 2.2 Problem searching for a 4-character word

[urivil]

Peace,
In my forum it is not possible to search with less than 5 characters even though I repeatedly set it to 4 and rebuilt the search index.
I downloaded the forum to a local server and the search name works - which means the problem is with the server.
[However, it should be noted that I also have a PHPBB forum on the same server and the search name works on 3 characters].
Is the problem with the server?

I asked my storage service people to change the
[mysqld]
innodb_ft_min_token_size=
ft_min_word_len=
to 4
And they claimed that since I'm on shared storage they can't make these changes.
Is this claim true, and what can be done?

 

[Paul B]

If your host refuses to change the minimum word length then your only option is to switch hosts.

I would have suggested XF Enhanced Search but as you are on shared hosting, they likely won't support that.

 

[MapleOne]

May I suggest xenforo cloud, I can search two letters

 

[Old Nick]

May I suggest xenforo cloud, I can search two letters

I think it's not database based on XF Cloud as Elastic Search is running there.

 

[MapleOne]

All I can say for sure is that I am using the above and we search the term dn all the time because it's short for domain name.

The only issue I have is if I search red it does not return my results for red.ca, I have to run a separate search for red.ca or red.com.

I wish if I searched red it would also show red.ca and red.com etc.


But like I said, I can search down to two letters.

 

[Old Nick]

That's the XenForo add-on for Elastic Search.