Private Conversations

i know drew

New member
Im new to xenForo. I can see the conversation tab and link. I also read a couple other threads about private conversations. However I just cant seem to figure out how to start a private conversation. People say click the user profile, a box will pop up and click start conversation. Other people said the starts conversation link will be there if you click the users profile. I even seen screen shots where the start conversation is right next to Follow and Find. However Im just not seeing it. I don't know how to start a conversation?