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Paypal won't let me complete purchase

Discussion in 'XenForo Pre-Sales Questions' started by Bdarkslayer, Apr 18, 2014.

  1. Bdarkslayer

    Bdarkslayer New Member

    Okay so, I bought a prepaid card and had $140 put onto it. I also have $48 in paypal balance. It is saying both of the cards are denied. I called the company and it says there is $140 on the card. What should I do?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Send a message using the contact form for any payment queries: Contact Us
     
  3. Bdarkslayer

    Bdarkslayer New Member

    Sent it, how long do you think it will be? Sorry, I am just eager.
     
  4. Amaury

    Amaury Well-Known Member

    They'll reply as soon as possible within normal business hours.
     
  5. Bdarkslayer

    Bdarkslayer New Member

    Once again, sorry. I am just very eager to purchase a license.
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    No problem, I can appreciate that you would like to get it resolved.

    I have just responded to your ticket.
     
  7. Bdarkslayer

    Bdarkslayer New Member

    I clicked on recent tickets and
    XenForo - Error
    You must have at least one up-to-date license to access this page.
     
  8. Bdarkslayer

    Bdarkslayer New Member

    Would you be able to respond here or send me a message?
     
  9. Amaury

    Amaury Well-Known Member

    It's 12:59 AM for him, so he's most likely gone to bed now.
     
  10. Brogan

    Brogan XenForo Moderator Staff Member

    Just respond to the email if you want to follow up on the ticket.
     
  11. Bdarkslayer

    Bdarkslayer New Member

    I have responded, tried all of the options. None worked, I am wondering if I should just give up. :/
     
  12. Clay Culver

    Clay Culver Member

    If you are using a prepaid card, make sure to go to the web site that owns it and create an account and enter in your information there. As a lot of payment gateways require an address before they will process the payment.
     
    KillermanGabe and wedgar like this.

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