our sales agency charge £250+VAT per month for a Commercial Social Account. We're UK based and all our customers thus far are also UK based.
A Commercial Social Account is a normal account with a secondary usergroup added which shows an AVForums Sponsor ribbon and it entitles users to post references to the company/brand/products/services which they represent. (It is against our rules for a representative of a commercial organisation to reference the company/brand/products/services they offer without a Commercial Social Account).
I would like to use the Xenforo paid user upgrades system to allow members to upgrade their own accounts, but I have some questions.
First, is the system legal given that there are various hoops the EU makes us jump through for digital sales?
Do user upgrades count as digital sales? I suspect they do.
VAT on digital services in the EU - GOV.UK
I think the Xenforo paid upgrades system (and all other payment systems) will need to apply a VAT rate appropriate to the country they are in. It currently doesn't.
Second, what if a competitor or someone from a dodgy company purchases a user upgrade? We don't want that. So we need to moderate all user account upgrades. The Xenforo account upgrade system doesn't do that, either, I believe.
Does the paid user account upgrade system do everything it needs to do?