I've just migrated from vBulletin 4.
I set-up a new usergroup called 'Forum Supporter' for my paid subscriptions - asking any subscriber to be placed in 'Forum Supporter'
I manually upgraded all paid subscriptions as so;
The example I'll use is 'dholl'
(Photoshopped to edit out users)
'Dholl' has been upgraded to a paid subscription.
But he isn't given the secondary membership 'Forum Supporter'
I've ran User Group Promotions and Rebuild User Group Promotions without any joy.
Sure would appreciate any advice.