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XF 1.4 Operation timed out

Jake Bunce

XenForo moderator
Staff member
Check your server log for specific mail errors:

Admin CP -> Tools -> Server Error Log

How many matching users?

Which mail server are you using? (Default or SMTP)

Admin CP -> Home -> Options -> Email Options -> Email Transport Method

It is likely that your mail connection is failing, is slow, or the number of emails being sent and the time required to send them exceeds the timeout of the request.

Basically try a different mail server:

Admin CP -> Home -> Options -> Email Options -> Email Transport Method

The Default option is recommended and is usually faster if the local mail service has a queuing system. This would be managed by your web host or server admin.

Tracy Perry

Well-known member
Are you on a Windows server or Linux?
Shared or VPS/Dedi.

If shared, your node by be overloaded.

That error appears to be a Windows Server one... and normally is a problem on your server end (your host) with either being mis-configured or overloaded.
It could also be a router/gateway issue with your host, your ISP or even your computer.
Try performing the actions from another computer (and if possible from another location) and see if it still happens.

Suggestion... unless absolutely needing IIS for some reason - dump it and get on a host with a REAL operating system. ;)
Last edited:

Tracy Perry

Well-known member
its Linux and VPS not Share
Check your firewalls then. That is typically a windows looking error.
Have you checked your logs on the VPS? If running CSF, try disabling that and see if it works. It could also be due to your PHP timing out while waiting for the process to finish.