XF 2.2 Push notification failure - operation timed out errors

[Stuart Wright]

We’re getting quite a few of these timeout server errors every day. Not always from job.php.
Can I do anything to avoid them?

Server error log

• ErrorException: Push notification failure: cURL error 28: Operation timed out after 10047 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)
• src/XF/Error.php:77
• Generated by: StanOstrich
• Feb 10, 2024 at 4:22 PM

Stack trace​

#0 src/XF.php(219): XF\Error->logError('Push notificati...', false)
#1 src/XF/Service/PushNotification.php(267): XF::logError('Push notificati...')
#2 src/XF/Service/PushNotification.php(179): XF\Service\PushNotification->handleResults(Object(Generator))
#3 src/XF/Service/PusherTrait.php(194): XF\Service\PushNotification->sendNotifications()
#4 src/XF/Repository/UserAlert.php(165): XF\Service\Alert\Pusher->push()
#5 src/addons/SV/AlertImprovements/XF/Repository/UserAlertAutoReadPatch.php(15): XF\Repository\UserAlert->insertAlert(11045, 897196, 'StanOstrich', 'post', 32039968, 'insert', Array, Array)
#6 src/XF/Repository/UserAlert.php(116): SV\AlertImprovements\XF\Repository\UserAlertAutoReadPatch->insertAlert(11045, 897196, 'StanOstrich', 'post', 32039968, 'insert', Array, Array)
#7 src/addons/Truonglv/IgnoreContent/XF/Repository/UserAlert.php(53): XF\Repository\UserAlert->alert(Object(SV\BookmarkEssentials\XF\Entity\User), 897196, 'StanOstrich', 'post', 32039968, 'insert', Array, Array)
#8 src/addons/SV/ContentRatings/XF/Repository/UserAlert.php(17): Truonglv\IgnoreContent\XF\Repository\UserAlert->alert(Object(SV\BookmarkEssentials\XF\Entity\User), 897196, 'StanOstrich', 'post', 32039968, 'insert', Array, Array)
#9 src/XF/Notifier/AbstractNotifier.php(63): SV\ContentRatings\XF\Repository\UserAlert->alert(Object(SV\BookmarkEssentials\XF\Entity\User), 897196, 'StanOstrich', 'post', 32039968, 'insert', Array, Array)
#10 src/XF/Notifier/Post/AbstractWatch.php(112): XF\Notifier\AbstractNotifier->basicAlert(Object(SV\BookmarkEssentials\XF\Entity\User), 897196, 'StanOstrich', 'post', 32039968, 'insert')
#11 src/XF/Service/AbstractNotifier.php(88): XF\Notifier\Post\AbstractWatch->sendAlert(Object(SV\BookmarkEssentials\XF\Entity\User))
#12 src/XF/Service/AbstractNotifier.php(46): XF\Service\AbstractNotifier->notifyType(Object(XF\Notifier\Post\ThreadWatch), Array, 1.70758E+9)
#13 src/XF/Service/AbstractNotifier.php(58): XF\Service\AbstractNotifier->notify(3)
#14 src/XF/Service/Thread/Replier.php(252): XF\Service\AbstractNotifier->notifyAndEnqueue(3)
#15 src/XF/Pub/Controller/Thread.php(459): XF\Service\Thread\Replier->sendNotifications()
#16 src/addons/LiamW/PostMacros/XF/Pub/Controller/Thread.php(13): XF\Pub\Controller\Thread->finalizeThreadReply(Object(SV\SignupAbuseBlocking\XF\Service\Thread\Replier))
#17 src/addons/SV/UserEssentials/XF/Pub/Controller/Thread.php(46): LiamW\PostMacros\XF\Pub\Controller\Thread->finalizeThreadReply(Object(SV\SignupAbuseBlocking\XF\Service\Thread\Replier))
#18 src/XF/Pub/Controller/Thread.php(618): SV\UserEssentials\XF\Pub\Controller\Thread->finalizeThreadReply(Object(SV\SignupAbuseBlocking\XF\Service\Thread\Replier))
#19 src/XF/Mvc/Dispatcher.php(352): XF\Pub\Controller\Thread->actionAddReply(Object(XF\Mvc\ParameterBag))
#20 src/XF/Mvc/Dispatcher.php(259): XF\Mvc\Dispatcher->dispatchClass('XF:Thread', 'AddReply', Object(XF\Mvc\RouteMatch), Object(SV\ReportImprovements\XF\Pub\Controller\Thread), NULL)
#21 src/XF/Mvc/Dispatcher.php(115): XF\Mvc\Dispatcher->dispatchFromMatch(Object(XF\Mvc\RouteMatch), Object(SV\ReportImprovements\XF\Pub\Controller\Thread), NULL)
#22 src/XF/Mvc/Dispatcher.php(57): XF\Mvc\Dispatcher->dispatchLoop(Object(XF\Mvc\RouteMatch))
#23 src/XF/App.php(2487): XF\Mvc\Dispatcher->run()
#24 src/XF.php(524): XF\App->run()
#25 index.php(20): XF::runApp('XF\\Pub\\App')
#26 {main}

Request state​

array(4) {
["url"] => string(78) "/threads/lg-c1-4k-smart-oled-tv-owners-and-discussion-thread.2355383/add-reply"
["referrer"] => string(101) "https://www.avforums.com/threads/lg...owners-and-discussion-thread.2355383/page-312"
["_GET"] => array(1) {
["/threads/lg-c1-4k-smart-oled-tv-owners-and-discussion-thread_2355383/add-reply"] => string(0) ""
}
["_POST"] => array(10) {
["_xfToken"] => string(8) "********"
["message_html"] => string(283) "<p>I'm not sure if this happened with the firmware update but the sports app is no longer reporting live scores. I've removed of the teams I'd selected and added them again and also toggled the switch to show live scores but they're still not showing. Does anyone else have this?</p>"
["attachment_hash"] => string(32) "8855b90a3319c89cf5e0cc2b88fe06b5"
["attachment_hash_combined"] => string(89) "{"type":"post","context":{"thread_id":2355383},"hash":"8855b90a3319c89cf5e0cc2b88fe06b5"}"
["last_date"] => string(10) "1707231055"
["last_known_date"] => string(10) "1707231055"
["load_extra"] => string(1) "1"
["_xfRequestUri"] => string(77) "/threads/lg-c1-4k-smart-oled-tv-owners-and-discussion-thread.2355383/page-312"
["_xfWithData"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}

Thanks

 

[Joe Link]

Any luck figuring this out? We're getting a bunch too after updating to 2.2.15 yesterday.

 

[Stuart Wright]

Any luck figuring this out? We're getting a bunch too after updating to 2.2.15 yesterday.

Nope

 

[Vanna]

Getting tons of these myself, also, I hope a solution pops up!

 

[PASS]

Same here, this type too.

 

[Joe Link]

Same here, this type too.

View attachment 299941

Yep, started seeing these windows ones yesterday around 1:30PM PST.

Are you guys using Cloudflare? Not sure if it has anything to do with it, just trying to find commonality.

 

[MattW]

Yep, started seeing these windows ones yesterday around 1:30PM PST.

Are you guys using Cloudflare? Not sure if it has anything to do with it, just trying to find commonality.

Seeing it on sites with and without Cloudflare Joe

 

[eDaddi]

Same errors here, updated specs in my sig.

 

[Pepelepew]

Yes i have it know using cloudflare and redis cache

 

[Rhody]

Seeing it here too, but likely a problem on the Microsoft server side.

 

[Mouth]

Also getting 'too many requests' errors. Push network has instigated rate limiting because of resource timeouts?

XF 2.2 Thread 'Push notification failure: 429 Too Many Requests'

Mar 20, 2024

XF 2.2.15

These just started regularly appearing in the last few days ...

Server error log
ErrorException: Push notification failure: Client error: `POST https://wns2-bl2p.notify.windows.com/w/?token=[redacted]` resulted in a `429 Too Many Requests` response src/XF/Error.php:77
Generated by: [user] Mar 20, 2024 at 23:10
Stack trace
#0 src/XF.php(219): XF\Error->logError('Push notificati...', false)
#1 src/XF/Service/PushNotification.php(267): XF::logError('Push notificati...')
#2 src/XF/Service/PushNotification.php(179): XF\Service\PushNotification->handleResults(Object(Generator))
#3...

• Mouth
• Replies: 41
• Forum: Troubleshooting and problems

• 

 

[Joe Link]

Seeing it on sites with and without Cloudflare Joe

With Cloudflare

Edit: Thought that was a question

Also getting 'too many requests' errors. Push network has instigated rate limiting because of resource timeouts?

Yep, getting these too now

 

[JackieChun]

Still getting these occasionally. Any resolution?

 

[Jeremy P]

These are usually just intermittent network issues. It's likely sorted in 2.3 as we retry failed push notifications a handful of times before giving up.