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XF 1.5 Not receiving watched thread email notifications

Discussion in 'Troubleshooting and Problems' started by ArtG, Sep 12, 2016.

  1. ArtG

    ArtG Member

    OK I'm new to Xenforo but I think I have things correct and have checked my spam folder already.

    I'm not getting email notifications when someone posts to a thread I am watching. Any ideas?


  2. Brogan

    Brogan XenForo Moderator Staff Member

    Have you visited and completely read the thread since you received the previous email?

    Further emails won't be sent until you do.
  3. ArtG

    ArtG Member

    I never received the first email.

    Also, in case the issue may be linked, when I try to start a conversation, the page doesn't refresh and the conversation isn't sent.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Reverting to a completely default style and disabling all add-ons will help with identifying the cause of that.
  5. ArtG

    ArtG Member

    I checked server logs and the Digital Points Better Analytics add-on was causing some errors. I uninstalled it. Will check the issue again now.
  6. ArtG

    ArtG Member


    Please delete the thread. The Digital Points add-on was causing the issue on 10.5.10. Sorry.

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