XF 1.5 Not receiving watched thread email notifications

ArtG

Member
OK I'm new to Xenforo but I think I have things correct and have checked my spam folder already.

I'm not getting email notifications when someone posts to a thread I am watching. Any ideas?

Thanks,

Art
 

Brogan

XenForo moderator
Staff member
Have you visited and completely read the thread since you received the previous email?

Further emails won't be sent until you do.
 

ArtG

Member
I never received the first email.

Also, in case the issue may be linked, when I try to start a conversation, the page doesn't refresh and the conversation isn't sent.
 

Brogan

XenForo moderator
Staff member
Reverting to a completely default style and disabling all add-ons will help with identifying the cause of that.
 

ArtG

Member
I checked server logs and the Digital Points Better Analytics add-on was causing some errors. I uninstalled it. Will check the issue again now.
 

ArtG

Member
Hi,

Please delete the thread. The Digital Points add-on was causing the issue on 10.5.10. Sorry.
 
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