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Not a customer yet: can't send a support ticket. Not a customer: Can't ask pre-sales questions

Discussion in 'XenForo Pre-Sales Questions' started by GlennHowell, Aug 22, 2016.

  1. GlennHowell

    GlennHowell New Member

    Hi guys,
    I am very keen on Xenforo, it looks like what I am after.
    As a non-customer, I cannot ask specific technical questions via your ticket system, I have to use community support.
    This is fine, and this is my issue: https://xenforo.com/community/threads/wordpress-woo-commerce-xenforo-plugin.104609/
    Except, as a non-customer, I can't ask there either.

    So do I have to blindly buy Xenforo before I can get answers to my specific questions? Doesn't seem right?
  2. JamesBrown

    JamesBrown Well-Known Member

  3. GlennHowell

    GlennHowell New Member

  4. Chris D

    Chris D XenForo Developer Staff Member

    You can send them a conversation (private message) to ask that.
    GlennHowell likes this.
  5. GlennHowell

    GlennHowell New Member

    Got it, thank you!

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