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XF 1.5 No IP recorded for new sign up

Discussion in 'Troubleshooting and Problems' started by Beanjam, Aug 16, 2016.

  1. Beanjam

    Beanjam Active Member

    I'm running 1.5.8 and have a sign up today but I get the message No IP logs were found for the requested user. It's a bit odd because their join date is April 2015, last activity today confirming their account.

    I guess that's possible if they never confirmed the first time around but doesn't explain the lack of IP address recorded as according to the below the latest visit at least should be. Possibly previous the visit data was lost in an update? I also notice that at some stage they also did a password reset.

    Any ideas what could be the reason behind the missing IP address?
  2. Mike

    Mike XenForo Developer Staff Member

    By default, IP data is removed after a year.

    I believe they should have an IP logged for their last activity today, but it's possible there is an approach that creates a session without this. I'd need to investigate. (Until recently, we only logged explicit logins.)
    Beanjam likes this.
  3. doublespaces

    doublespaces Active Member

    I have a similar problem. User just registered 12 minutes ago. I'm investigating them because they looked like a suspicious profile I've already deleted. They were last seen viewing a thread, yet it shows no ip log.

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