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XF 1.5 No alert when being tagged as admin

Discussion in 'Troubleshooting and Problems' started by dutchbb, Sep 22, 2015.

  1. dutchbb

    dutchbb Well-Known Member

    On my board when a users tags me @Big T I do not get an alert. The option is checked so should work. Did I miss any permission? Other member have no problem.
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    If they tag you when editing the message, an alert will not be generated.

    If this is a persistent problem and happens when they tag you in a new message, too, then use the Analyze Permissions tool in the Admin CP to see what value they have for the "Maximum mention alerts per message" permission.
     
  3. Cyb3r

    Cyb3r Well-Known Member

    It can be enabled/disable from the "Alert Preferences", if you know this already and it's already on then you might be using an add-on overriding the alert or something else.

    Edit: sorry I just noticed you said it's enabled, try Chris method, if everything seems ok then try disabling all add-ons and see if it's working again.
     
  4. dutchbb

    dutchbb Well-Known Member

    I think I sometimes get confused with the "0" setting as in vb it always meant unlimited, thanks again Chris.
     

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