XF 1.5 Mobile Image Uploading problems

Joeychgo

Joeychgo

Well-known member
recently I have had some members complaining about a problem uploading photos on android devices.

Here are 2 threads:

http://www.forabodiesonly.com/mopar/threads/uploading-pics.374595/
"Can't seem to get the upload photos feature to work.
I click on it, it says "choose an action" but never goes any farther."


http://www.forabodiesonly.com/mopar/threads/help-cant-post-pics.374742/
"When I try to upload it says does not have an allowed extension"


I have a third android user complaining via PM as well.

This is not affecting all android users.

Any help is appreciated.
 
Sort by date Sort by votes
Disabling add-ons and testing in a default style are the standard trouble shooting steps.

However, if it's only affecting a few members then it's likely to be issues local to them - clearing browser cache/restarting devices may help.
 
Upvote 0 Downvote
We have had a couple reports of it, though nothing definitive. You could attempt to disable the HTML5 uploader (which would make mobiles go back to the old, "basic" uploader).
 
Upvote 0 Downvote
I asked since I only had that issue on my Android phone (both on my own forum and XenForo's). Pretty sure someone else mentioned my issue as well on a thread for a particular HTML5 uploader add-on.
 
Upvote 0 Downvote
Brogan said:
However, if it's only affecting a few members then it's likely to be issues local to them - clearing browser cache/restarting devices may help
Click to expand...

While not affecting all users, I have had several complain. So I don't think its as simple as being "local to them". Restarting devices has not helped. To me, this sounds like a compatibility issue between XF and something to do with the android OS.
 
Upvote 0 Downvote
Joeychgo said:
possible. I dunno. I would think XF would be looking into this a bit more. Maybe I'm wrong.
Click to expand...
I sorta look at this like I do at expecting support for IE 6/7 and Windows XP. There does reach a point that hardware (and it's supporting OS) become obsolescent and should be replaced. Most of the complaints I've seen commented on have been related to older phones using the older versions of the OS.

It's a pity that it does cost to do that, but it's all part of the normal cycle of being active on the internet now. You can't expect support for OS's that are (in the case of a cell phone) 4-5 years old (Jelly Bean/KitKat era).
 
Last edited:
Upvote 0 Downvote
I believe this is due to a pretty significant bug/issue that appears to be specific to Android 4.4 (Kitkat). This version broke file uploads entirely in WebViews and once there were some changes, it still created issues. As far as I can tell, Android 5+ won't have issues, nor will recentish versions of Chrome on 4.4 (there was a relevant bug fixed in Chrome 33).

As such, we basically have to fallback to the "basic" uploader for Android <= 4 if they're not using Chrome. If anyone has a device that was having problems with the HTML5 uploader wants to test the changes here, please do. In this case, you should receive the overlay version of the file uploader (which should work as before 1.5.12).
 
Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

Puffn
  • Question Question
XF 2.1 Image uploads marked out?
Replies
0
Views
189
Puffn
Puffn
Joeychgo
  • Question Question
XF 1.5 Some members have problems uploading some photos
Replies
1
Views
584
Mike
Mike
Hugh Edwards
  • Question Question
XF 1.4 Permissions Problem Uploading
2
Replies
24
Views
1K
Hugh Edwards
Hugh Edwards
Joeychgo
  • Question Question
XF 1.5 Some images cut off for some members
Replies
3
Views
537
Steve F
Steve F
Servo
  • Question Question
XF 1.5 Do not have permission to POST
Replies
7
Views
1K
Servo
Servo
Top Bottom