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XF 1.4 Message counter issue ??

Stemmy

Active member
#1
I have an odd issue.

I had a member join and post 3 messages and yet his profile counter only says 1 message posted ?

I thought it might need the counters updating but this was last night and i assume the cron jobs would have updated it by now.

How can this be ? is there a known issue ?
 

Brogan

XenForo moderator
Staff member
#6
I can see the three messages when using search (although it did take 30 seconds to complete).
upload_2015-2-17_15-53-42.png

Are all of the cron tasks running?

Which add-ons do you have installed?
 

Mike

XenForo developer
Staff member
#8
The counter should be updated with each post. It's hard to say in retrospect why it wouldn't have registered properly. Add-ons can definitely be involved, particularly if it's happening to a number of users or consistently.

You can edit his message count in the admin control panel to be correct and keep an eye on it.