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Members online not showing up.

Discussion in 'Troubleshooting and Problems' started by Rostaria, Jul 28, 2011.

  1. Rostaria

    Rostaria Member

    I had to change host and finally got it sorted. However I have noticed an error or at least I think it is. I am online now, but its not showing up on my forum. When I went into ACP it said that there were 3 people online, but there was no one reflecting on the index.

    I have tried rebuilding the cache and nothing seems to work.
     
  2. dieketzer

    dieketzer Well-Known Member

    are you using an admin account? are they invisible? do you see them in current visitors?
     
  3. Rostaria

    Rostaria Member

    Yes I am the owner. I checked and they werent invisible and yes I see them in current visitors (in the admin panel)
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Can you post the URL to your forum? I want to test it.
     
  5. Digital Doctor

    Digital Doctor Well-Known Member

  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Problem confirmed.

    1) Try to reproduce the problem on a default style. Create a new style with no parent:

    Admin CP -> Appearance -> Styles -> Create New Style

    Then select that style on your forum. If the problem goes away when using the new style then you know it's a problem with your custom style.

    2) Try disabling your addons:

    Admin CP -> Home

    Use the check boxes on the right side under Installed Add-ons.
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    It could also be related to your recent host move, which you had a few problems with, so run the file health check and confirm all of the files are as expected.
     
  8. Panupat

    Panupat Well-Known Member

    Could it be that the server's time is wrong?
    Try upload this to your server and browse to it, see if it's output matches your current time.
     

    Attached Files:

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