Members online not showing up.

I had to change host and finally got it sorted. However I have noticed an error or at least I think it is. I am online now, but its not showing up on my forum. When I went into ACP it said that there were 3 people online, but there was no one reflecting on the index.

I have tried rebuilding the cache and nothing seems to work.

Jake Bunce

XenForo moderator
Staff member
Problem confirmed.

1) Try to reproduce the problem on a default style. Create a new style with no parent:

Admin CP -> Appearance -> Styles -> Create New Style

Then select that style on your forum. If the problem goes away when using the new style then you know it's a problem with your custom style.

2) Try disabling your addons:

Admin CP -> Home

Use the check boxes on the right side under Installed Add-ons.


XenForo moderator
Staff member
It could also be related to your recent host move, which you had a few problems with, so run the file health check and confirm all of the files are as expected.


Well-known member
Could it be that the server's time is wrong?
Try upload this to your server and browse to it, see if it's output matches your current time.