Laurentius Active member Jan 3, 2012 #1 I have a member who is not receiving any trophies.. what could be the problem?
Paul B XenForo moderator Staff member Jan 3, 2012 #2 Has the cron task run and have they been active recently? Upvote 0 Downvote
Laurentius Active member Jan 3, 2012 #3 No this particular member logged in today for the first time after migrating. The user title is not correct either. Upvote 0 Downvote
No this particular member logged in today for the first time after migrating. The user title is not correct either.
Laurentius Active member Jan 3, 2012 #4 The cron tasks have been active today, sorry misunderstood you, just ran all of them again, nothing changed! Upvote 0 Downvote
The cron tasks have been active today, sorry misunderstood you, just ran all of them again, nothing changed!
Paul B XenForo moderator Staff member Jan 3, 2012 #5 All I can suggest is to check the user account is active in the ACP, in the correct user group and then ensure the cron tasks have run. That's usually all that's required for trophies to be awarded and trophy user titles to update. If you're comfortable providing ACP access I can take a look. Upvote 0 Downvote
All I can suggest is to check the user account is active in the ACP, in the correct user group and then ensure the cron tasks have run. That's usually all that's required for trophies to be awarded and trophy user titles to update. If you're comfortable providing ACP access I can take a look.
Laurentius Active member Jan 3, 2012 #6 It just updated his trophies a while ago! I ran all the croons again, don't know why it didn't update at the first time. Anyway thank you very much Brogan! Upvote 0 Downvote
It just updated his trophies a while ago! I ran all the croons again, don't know why it didn't update at the first time. Anyway thank you very much Brogan!
Jake Bunce Well-known member Jan 4, 2012 #7 It's because the cron only looks at active users (based on last activity date). That why it didn't update until after he logged in for the first time. I posted a suggestion about this: http://xenforo.com/community/threads/trophy-cron-active-users.6976/ Upvote 0 Downvote
It's because the cron only looks at active users (based on last activity date). That why it didn't update until after he logged in for the first time. I posted a suggestion about this: http://xenforo.com/community/threads/trophy-cron-active-users.6976/