many thanks Floris!
I am still not quite understanding what your "custom plugin" you are describing is actually doing? Do you have some kind of feature list or is it possible to test it to see how it works?
And how would this benefit a trading forum?
Appreciate your help!
trading forums are tough btw, i know xenfans can't be compared to a trading forum, but we do have services, products and marketplace, it happens on the site.
having a good control of what you want out of things is important, thread prefixes help, and so does proper management of the content and feedback from users that you will get.
be ready for complaints, scams, fake trades and other malicious things that disrupt the feel-good vibe that a community should have.
The plugin is exclusive for xenfans - sorry.
Let's go through a situation, hopefully better explaining it.
You go to our site and click on 'contact us' with a question. (or perhaps you send a private msg, or email us)
A thread in a private staff forum is created with the title. At which point it shows as new content as usual.
As super-admin I can then click a button to inline prefix it with [Staff] or [Spam] or [User] This helps the auto archive feature that listens particularly for that forum to better process it in the future. A timer is now also started (so to speak). Within reasonable amount of time [Staff] or [User] prefixed threads are waiting for a team member to follow up, for example, your question could be 'can my username be changed?' or 'can you help me install xenforo?'
staff can reply, we can discuss the question internally, before answering the user via a private msg, or an email. I can show a screenshot. When a response is added, the title is edited by me usually to reflect the status of the ticket. If no response is added after a certain state, and time, it gets updated with 'Marked as stalled', or later even Expired. A manual [mark as 24h] to archive it within 24 hours is still required to avoid mistakes or 'lazy staff (ok, lets say staff away).
Thread prefix (and postfix) comes in to better search, sort, organize and handle items in the project management controller that's lying on top of xenforo.
the items within [brackets] are the pre/post fix thread_prefix thingy ..
If only 1.1 comes with prefix, that's fine, whatever implementation it might be, it helps me run it native - ragtek's contact us to threads plugin can be used by everybody. Having extra permissions in 1.1 to allow threads to be more like tickets (user can hopefully read own thread, but not others permission (PLZ KIER/MIKE) would mean I could basically do without this custom plugin and go back to basics.
Thread looks normal, thread pre/postfix added to the title (changed on the fly when needed)
Inline moderation allows me to mark threads as spam, or custom, like a ticket, which would allow additional postfixes to become available.
contact us to thread by ragtek, slightly customized for xenfans, so we have additional tools and options (easy handling) and that's just handy for discussing reported stuff via contact us, or feedback, complaints, requests, etc. team work is important.
and thread tools is (just one example) extended with quick ajaxy checkbox to mark a thread to be archived within 24hours, or to load the PMC (project manager controller) from where i can edit the ticket details that go beyond a normal xenforo thread (such as the prefix).
Archived content ends up in a private archive, with private content in the sub archive called 'Staff'. We review everything we manage, and everything we archive. Including spam.
Anyway erich, i hope that explains it a bit more.
Sorry everybody for going slightly offtopic ...