Precursor Games is a games development house where we are having the community contribute video game creation. We have had a significant changes in hosts over the last year. We have gone from goDaddy, to Amazon Cloud Servers, Cirrus to Nimbus (with a few more in between). Without question Nimbus has not only have the best customer service and stable servers, but have been the most friendly as well.
goDaddy is where we started and had low cost shared server where we made our changes. These were very slow and cheap and we moved away from them quickly. Amazon servers were very high end but difficult to manage. Beanstalks are complex and I really cannot recommend them as they do not seem developed enough for mainstream use. They require very detailed knowledge of servers and a lot of customization. As an example, it took several weeks to get xenforo to run on this distributed architecture with some pretty high paid consultants and even then it was not running perfectly.
From ACS we migrated to a cheaper and simpler solution as we took a break from our crowdsourcing efforts and moved a local Canadian host call Cirrus. Simply put, Cirrus was awful - during our short time with them we experienced many problems, from slowdowns, server crashes and to even being hacked. Their outsourced support could not even tell us how we were hacked or even how to armor ourselves from this happening again in the future. They had almost no logging so we couldn’t even investigate what happened ourselves.
At this point we reached out to Nimbus (recommended by @Chris D - thank you!) who not only gave great advice but stepped in extremely quickly and did the transfer to their servers in record time as our site was a mess with Cirrus. They optimized the site for Xenforo and responded to minor problems often within minutes of the request. They went through server options options with us to help pick the right one and continue to touch base to make sure everything is working well. A special thank you to Matt Cooper from Nimbus who was amazing during this stressful time for us.
If you are looking for a stable, reliable and cost effective host look no further than Nimbus. We cannot recommend them strongly enough, they’ve been fantastic and reliable.