XF 1.5 Login problem

[Diana]

I'm having a problem logging in with my password. The appearance has changed and it won't allow me to enter the password in the field.

It still works on the test forum.

This is how it looks on the main forum:



This is how it looks on the test forum which works fine.

 

[Paul B]

The usual troubleshooting rules apply - test in a completely default style with all add-ons disabled.

My guess is it's a style issue looking at the screenshot.

 

[Diana]

It was working fine and I didn't change anything or add a new style. The style in the test forum is the same.

 

[TPerry]

As Brogan said, odds are it's your style.. if you notice, all the text is red on the live forum where the test forum is white - so a template needs to be merged/udpated if you have updated the style possibly.
And as he detailed, check in the default style to see if you can log on there. If so, you have eliminated a script/add-on issue and narrowed it down to the style most likely.

 

[Diana]

I haven't updated the style, and I've checked the default style -- same problem. I don't know where the red came from. The only thing I changed was I unchecked "enable scrollable notices" in style properties a couple of days ago. I just unchecked it on the test forum. It doesn't seem related. The login there remains intact.

btw, the scrolling list was also a problem that recently appeared out of nowhere, but again, only on the main forum not the test.

 

[TPerry]

Then next the normal trouble shooting routine applies. You need to disable all add-ons (both via the config.php and via the ACP) and see if it happens on the default style.
Also, a link to your site would possibly help to see if it is a issue with JS.

 

[Diana]

Then next the normal trouble shooting routine applies. You need to disable all add-ons (both via the config.php and via the ACP) and see if it happens on the default style.
Also, a link to your site would possibly help to see if it is a issue with JS.

Tracy, I disabled all add-ons via ACP. Don't know what I should be doing in the config.php.
It still doesn't work in the default style.

I'll PM you a link to the sight.

 

[Diana]

Very strange. I just tried it again and it works. How did this happen? I want to understand to ensure it doesn't happen again. All I did today was disable/enable the add-ons. There was no change at first. Now, a few hours later, it seems to have miraculously corrected itself.

 

[TPerry]

Odds are it's a caching issue if disabling then enabling the add-ons cleared it up after a time. Are you on a shared hosting account?

 

[Diana]

Odds are it's a caching issue if disabling then enabling the add-ons cleared it up after a time. Are you on a shared hosting account?

Yes I am. I had a feeling it might be a server problem with the host, but then why wasn't the test forum affected?