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License Transfer, PayPal limiting transaction search

Discussion in 'General XenForo Discussion and Feedback' started by SneakyDave, Nov 11, 2014.

  1. SneakyDave

    SneakyDave Well-Known Member

    This is an FYI to save your PayPal email receipts.

    Recently I've transferred a license, and XenForo requires the PayPal Transaction ID or Cart ID of the original purchase to process the transfer.

    In the past, PayPal allowed you to search and/or download all your transactions, but I noticed today that it only lets me go back 3 years, so my oldest XenForo purchase couldn't be found from 10/5/2010, even when I chose to include "archived" transactions.

    Luckily, I still had the PayPal email of the receipt.
     
    wickedstangs likes this.
  2. Claudio

    Claudio Well-Known Member

    http://xenforo.com/contact/
     
    SneakyDave likes this.
  3. Jeremy

    Jeremy XenForo Moderator Staff Member

    His transfer should be sorted already.
     
    SneakyDave likes this.
  4. SneakyDave

    SneakyDave Well-Known Member

    Yeah, it's sorted, the point was that PayPal limits how far back you can search for transactions now. I don't know when it started that, but I used to be able to download all transactions from any year.
     
    Carlos likes this.
  5. Carlos

    Carlos Well-Known Member

    Wow. I'm glad I did financial stats early, because this would have hurt businesses who've dealt business on paypal. This is a bad idea on the part of PayPal, mostly because we need to go that far back to make sure our financial stuff is in order.
     
  6. Luke F

    Luke F Well-Known Member

    You can still go back to the old paypal UI which will show any transactions - just click 'classic site' in the footer

    I'm having to use it regularly as they seem to have removed the ability to search by transaction ID or email in the new UI
     
    Forsaken and SneakyDave like this.

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