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Kimsufi Problem: HTTP and DNS down

Discussion in 'Server Configuration and Hosting' started by Markos, Sep 25, 2015.

  1. Markos

    Markos Well-Known Member

    I have the http and dns down on my Kimsufi VPS. Tried to reboot without luck. What can i do to solve this issue?
     
    Last edited: Sep 25, 2015
  2. JulianD

    JulianD Well-Known Member

    Contact your host.
     
  3. WSWD

    WSWD Well-Known Member

    That's not going to work. Their servers are 100% unmanaged, so they won't help. Are they throwing any error when you restart those services? Is there any indication in the error log as to why the services crashed in the first place?
     
    Markos likes this.
  4. Markos

    Markos Well-Known Member

    They said me to use the Kimsufi Forum...but the forums seems abandoned.

    @WSWD that's what i see in the control panel...
     

    Attached Files:

  5. Tracy Perry

    Tracy Perry Well-Known Member

    Have you checked your VPS system logs for any errors?
    Are you running Apache or nginx?
    If nginx, have you issued an nginx -t to see if there is a config file problem (this happened to me just recently - wondered why the sites were down and had 1 vhost without a ; on the end of one of the parameters in the config file.
     
  6. Markos

    Markos Well-Known Member

    I have Apache.

    I will try to see the VPS System Logs
     
  7. WSWD

    WSWD Well-Known Member


    Unfortunately, that's just showing it is down. You need to log in via SSH or such and try restarting those processes manually. If they don't restart, they should throw an error.
     
  8. ForumCube

    ForumCube Active Member

    If you just ssh your VPS and use the following command you might get useful information:

    Code:
    service httpd start
     

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