I have a license yet I still can't post, view or download attachments in the Customer forums. Ensure you have associated your forum user name with your customer account. If you used the same email address for both accounts, they will be synchronised automatically; it can take up to 10 minutes to process.
Thanks! At first I was hesitant about the cost however with all the features and how clean this software was, I couldn't resist! It was worth the money.