Hi. I just signed up for the starter for now. I got the email saying my cloud is active and to click and log in. When I do that either the password or username they provide is incorrect because I can not log in. Thoughts? I created a ticket but they are not open.
Just subbed
- Thread starter jagr200
- Start date
I’d check you’re using the login details for the new Cloud site rather than your normal XenForo account. Go into your XenForo customer area, open the Cloud subscription and try accessing the site from there. If it still says the username or password is wrong, try the password reset on the new forum using the same email address you signed up with.
If that doesn’t work, I’d wait for XenForo to reply to the ticket. As it’s a brand new Cloud setup, they should be able to sort the account access for you.
