vinnymickey
Active member
XF 2.2 Just checked website and it’s blank
- Thread starter vinnymickey
- Start date
A generic 500 web server error is being returned.
You will need to contact your host and ask them to check the server error log.
If you haven't made any changes then it's likely something server side.
Possibly this: https://xenforo.com/community/threads/mariadb-10-3-26-1-breaks-php-7-2.187331/
You will need to contact your host and ask them to check the server error log.
If you haven't made any changes then it's likely something server side.
Possibly this: https://xenforo.com/community/threads/mariadb-10-3-26-1-breaks-php-7-2.187331/
vinnymickey
Active member
Rolling back one day because I updated few plugins and checking logs thnx
vinnymickey
Active member
Roll back didn’t work are we looking for any specific eorror
vinnymickey
Active member
can I get this error from CPANEL? If yes what we looking for...Host is not that helpful when it comes to this only roll backs smh! Thnx
vinnymickey
Active member
I rolled the site back a few days where I know it was working....still no good still troubleshooting thnx...
vinnymickey
Active member
Not sure about on server side but definitely cleared all cache on my side. Waiting for host to get back to me on why this file is not working (https: / / www.doggieresidence.com/community/index.php Thinking maybe some server security they implemented recently. Host is not that helpful when it comes to things like this....
Temporarily enable developer mode in your config file and see if it shows any PHP errors in place of the white page. https://xenforo.com/xf2-docs/dev/development-tools/#enabling-development-mode
If so it will help you see what's going on. Remove the setting from the config file after you try this though, whether it shows errors or not.
If so it will help you see what's going on. Remove the setting from the config file after you try this though, whether it shows errors or not.
vinnymickey
Active member
It’s a little above my Pay grade but always willing to go a step above and learn. Do I add it here? wp-config.php- File Under debug line Etc. ($config['development']['enabled'] = true
Then go to link and see any errors triggered
Then go to link and see any errors triggered
Despite the empty error message, it does seem like it's getting to XF as I hit one URL on your site and got an error message that I'd expect (from cmd.php). It certainly may be the MariaDB issue that @Brogan linked to above:
xenforo.com
Your server does run cPanel so it looks plausible. If you're running PHP 7.2 or older, I'd swap to a newer version to see if that resolves it. Given that you indicated you didn't change anything, this absolutely seems like the most likely cause.
I wouldn't do the development mode thing mentioned. If anything, you'd want to temporarily force disable add-ons/listeners to see if that helps:
However, that doesn't seem overly likely (though plausible). Note that it's the src/config.php file within the directory you where installed XenForo (community/), not the WordPress file you showed above.
If that still doesn't help, you can try submitting a ticket to us from your customer area with cPanel login details and we can have a look, but it's certainly very likely that we're just going to have to tell you to get your host to help (since they have additional access/configuration options on the server).
XF 2.0 - MariaDB 10.3.26-1 Breaks PHP < 7.2
Just wanting to post this here, as I've spent the last 2 hours fault finding an issue on my servers this morning. cPanel servers, all the latest updates. MariaDB automatically updated to 10.3.26-1 over night as part of the cPanel yum update. As soon as this happened, any XenForo site running...
xenforo.com
Your server does run cPanel so it looks plausible. If you're running PHP 7.2 or older, I'd swap to a newer version to see if that resolves it. Given that you indicated you didn't change anything, this absolutely seems like the most likely cause.
I wouldn't do the development mode thing mentioned. If anything, you'd want to temporarily force disable add-ons/listeners to see if that helps:
However, that doesn't seem overly likely (though plausible). Note that it's the src/config.php file within the directory you where installed XenForo (community/), not the WordPress file you showed above.
If that still doesn't help, you can try submitting a ticket to us from your customer area with cPanel login details and we can have a look, but it's certainly very likely that we're just going to have to tell you to get your host to help (since they have additional access/configuration options on the server).
It would be your XenForo config (the one in the screenshot is WordPress), which is in the folder where XF is, src/config.php. Though it might be best to just ask your host or server manager if you're not sure.
Edit: if you find the right config file and want to try disabling listeners like Mike mentioned above, it would be this:
$config['enableListeners'] = false;
Edit: if you find the right config file and want to try disabling listeners like Mike mentioned above, it would be this:
$config['enableListeners'] = false;
vinnymickey
Active member
Someone else mentioned the MariaDB from here that logged into my cpanel. So if I change listeners to false this should world correct?