XF 1.4 Issues receiving Alerts

[Disaster Area]

On this forum: http://www.pokemonperfect.com/forums/index.php
I'm not receiving alerts and I don't know why; haven't had this issue before (though others of my users sometimes have). I have some but not all admin powers of the forum (I am not the founder). How do I begin to troubleshoot?

e: I get alerts for Liked posts but not for watched threads or forums

 

[Mike]

Have you disabled alerts for watched threads in your alert preferences?

If you're configured to receive email for the threads/forums, are you receiving those?

 

[Disaster Area]

Have you disabled alerts for watched threads in your alert preferences?

Nope, never have disabled them and double checked and they're not disabled

If you're configured to receive email for the threads/forums, are you receiving those?

Don't have it configured to send emails

 

[Pierce]

Are you invisible?

 

[Disaster Area]

Are you invisible?

I have 'Show Online Status' checked - so this means I'm not invisible, correct? Or am I looking at the wrong thing?

 

[Pierce]

All threads are read under watched threads?

 

[Disaster Area]

this thread unread, no alert to be seen

 

[whynot]

this thread unread, no alert to be seen

Seems you are not watching it.

 

[Pierce]

Seems you are not watching it.

No glasses indeed

 

[Mike]

Well if it's showing as an unread watched thread, by definition he's watching it.

I'd have to recommend disabling all add-ons and testing.

 

[TPerry]

No glasses indeed

if you are referring to the "eyeglasses" that show up on a watched thread, I don't believe they show up on that page.

As you can see here ... no eyeglasses



But as you see here, they DO show up (the thread in blue above)



And here you can see the "Unwatch Thread" link in the second thread (red box)

 

[Pierce]

if you are referring to the "eyeglasses" that show up on a watched thread, I don't believe they show up on that page.

As you can see here ... no eyeglasses

View attachment 145765

But as you see here, they DO show up (the thread in blue above)

View attachment 145764

And here you can see the "Unwatch Thread" link in the second thread (red box)

View attachment 145763

I'll be honest I've always had trouble and my members have had trouble if the don't send email / alerts to accounts inactive for 180 days.

I come here and go to new posts to find threads I've subscribed to but not receive alerts but the problem is that I don't know if I can recall seeing a message and not visiting it or what.

Same with taz but they have so many addons god knows what's interfering with what.