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XF 1.1 Issue with user fields after import from vb 3.8

Discussion in 'Installation, Upgrade, and Import Support' started by mono, Nov 21, 2012.

  1. mono

    mono Active Member

    Hi!
    I have an issue with some custom user fields after import from vb 3.8. These fields are out of the list in admincp so you can't do anything with them, but they are in database, you can see all the information they contain and also avaible for adding information in profile after registration. It is not very important to save this data, so if you could see the easyest solution in removing it would be ok.
     
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    The problem is that you can't see the fields in the Admin CP? Look here:

    Admin CP -> Users -> Custom User Fields
     
  3. mono

    mono Active Member

    Hello Jake. Yes, I know where it is. Some fields I cannot see, but they are in database.
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Which fields exactly? It's unclear to me. If you send me a PM with a URL and admin login I can take a look.
     
  5. snoopy5

    snoopy5 Well-Known Member

    Hi,

    I have the same problem. Import went correcty from vb3.8x into XF 1.1.3. I can see in the ACP all userfields, but if I click on a users profile, not an single profile field of that user is vivibel. Neither the name of the profile field, nor the content the user put in it. Also not the mandatory ones of my custom profile fields.

    What could bethe reason for this?
     
  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Mono is talking about the integrated fields like location and occupation which are not custom user fields, hence why they don't show as custom user fields.

    As in the fields are empty when they shouldn't be? You did several imports. If any users were merged (automatically or manually) then that might result in the loss of profile information, as only one of the merged user's profiles is saved on a merge.
     
  7. snoopy5

    snoopy5 Well-Known Member

    Hi

    no this is now a fresh import in an empty XF
     
  8. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

  9. snoopy5

    snoopy5 Well-Known Member

    I will make screenshots tonight...I have to go and will not return before tonight..
     

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