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XF 1.2 Internal Server Error

Discussion in 'Troubleshooting and Problems' started by akhilaniyan, Sep 16, 2013.

  1. akhilaniyan

    akhilaniyan Active Member

    When i try to perform a moderation action via thread (via Thread list page), forum is showing "Internal Sever Error".

    But, i can perform moderation action by going inside the thread!

    [​IMG]
     
  2. oman

    oman Well-Known Member

    Did anything appear in your server error logs?
     
    akhilaniyan likes this.
  3. Brogan

    Brogan XenForo Moderator Staff Member

    Disable all add-ons and try again.
     
    akhilaniyan likes this.
  4. akhilaniyan

    akhilaniyan Active Member

    Yes.

    Stack Trace:

    PHP:
    #0 [internal function]: XenForo_Application::handlePhpError()
    #1 /home/sparkyh1/public_html/forum/library/XenForo/Error.php(162): Exception->getFile(Object(ErrorException))
    #2 /home/sparkyh1/public_html/forum/library/XenForo/Application.php(386): XenForo_Error::logException()
    #3 [internal function]: XenForo_Application::handleFatalError('Waindigo_ConvOn...')
    #4 {main}
    Request State:

    PHP:
    array(3) {
      [
    "url"] => string(54"http://forum.digitalbuzzy.com/inline-mod/thread/switch"
      
    ["_GET"] => array(0) {
      }
      [
    "_POST"] => array(6) {
        [
    "threads"] => array(1) {
          [
    0] => string(2"93"
        
    }
        [
    "_xfToken"] => string(8"********"
        
    ["a"] => string(4"move"
        
    ["_xfRequestUri"] => string(16"/forums/apple.7/"
        
    ["_xfNoRedirect"] => string(1"1"
        
    ["_xfResponseType"] => string(4"json"
      
    }
    }
     
  5. oman

    oman Well-Known Member

    Something to do with a Waindigo add on by the looks of it. Disable it or update it.
     
    akhilaniyan likes this.
  6. akhilaniyan

    akhilaniyan Active Member

  7. Mike

    Mike XenForo Developer Staff Member

    You cut off the actual error message at the top. What was it?

    However, I can see another fatal error indicator:
    Code:
    #3 [internal function]: XenForo_Application::handleFatalError('Waindigo_ConvOn...')
    That would be the add-on to look at (Waindigo something).
     
    akhilaniyan likes this.
  8. akhilaniyan

    akhilaniyan Active Member

    Thanks for the quick reply!

    Xenforo support is outstanding.
     
  9. Jon W

    Jon W Well-Known Member

    Can you paste the actual error message (the first line) please?
     
    Andrej likes this.
  10. akhilaniyan

    akhilaniyan Active Member

    These are the errors that are logged:

    Stack Trace:

    PHP:
    #0 [internal function]: XenForo_Application::handlePhpError()
    #1 /home/sparkyh1/public_html/forum/library/XenForo/Error.php(162): Exception->getFile(Object(ErrorException))
    #2 /home/sparkyh1/public_html/forum/library/XenForo/Application.php(386): XenForo_Error::logException()
    #3 [internal function]: XenForo_Application::handleFatalError('Waindigo_ConvOn...')
    #4 {main}
    Request State:

    PHP:
    array(3) {
      [
    "url"] => string(54"http://forum.digitalbuzzy.com/inline-mod/thread/switch"
      
    ["_GET"] => array(0) {
      }
      [
    "_POST"] => array(6) {
        [
    "threads"] => array(1) {
          [
    0] => string(2"93"
        
    }
        [
    "_xfToken"] => string(8"********"
        
    ["a"] => string(4"move"
        
    ["_xfRequestUri"] => string(16"/forums/apple.7/"
        
    ["_xfNoRedirect"] => string(1"1"
        
    ["_xfResponseType"] => string(4"json"
      
    }
    }
     
  11. Jon W

    Jon W Well-Known Member

    There are 3 sections:
    Error Info, Stack Trace and Request State.

    Please can you post all three sections. The first section is the most important!
     
  12. akhilaniyan

    akhilaniyan Active Member

    ErrorException: Undefined property: ErrorException::$file - library/XenForo/Error.php:162

    (y)
     
  13. Jon W

    Jon W Well-Known Member

    I think this issue needs to be resolved first, then we can get to the bottom of the issue with the Waindigo add-on after. Wouldn't you agree @Mike?

    It seems like a very odd error and I can't figure out why you would be getting such an error.

    What version of XenForo are you using?

    Can you run a file health check (Admin CP -> Tools -> Diagnostics -> File Health Check) and see if there are any issues?
     
  14. akhilaniyan

    akhilaniyan Active Member

    Xenforo version 1.2.1

    Here is the result:

    [​IMG]
     
  15. RoldanLT

    RoldanLT Well-Known Member

    Re upload this file /library/XenForo/Model/User.php
     
    akhilaniyan and Jon W like this.
  16. Jon W

    Jon W Well-Known Member

    The library/Waindigo/Listener/LoadClass.php probably isn't anything to worry about. It occasionally differs ever so slightly in really old add-ons.

    The library/XenForo/Model/User.php file should be checked though. Can you check that you have uploaded that file correctly? Or have you made changes to it?

    I'm pretty sure that this is not what is causing the error though.
     
  17. akhilaniyan

    akhilaniyan Active Member

  18. Jon W

    Jon W Well-Known Member

    Are you still experiencing this error?

    Have you opened up a ticket with XenForo to try and fix the first error?
     
  19. akhilaniyan

    akhilaniyan Active Member

    No other solution, addon disabled:(
     

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