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installing addons

Discussion in 'Troubleshooting and Problems' started by florencia, May 20, 2015.

  1. florencia

    florencia Active Member

    what could be happening that some addons give me and error file not found message. I install them all the same way. some work, some others d not work. I have xf 1.4.7

    I'm installing in /public_html/upload/library/addonname exactly how it comes in the ZIP and the uploading on the admin panel the xml "addon-xmlfile.xml" - the I get a message saying "The files associated with this add-on could not be found. Please upload them and try again." - Pleas help?

    [bd] Widget Framework v2.5.9 installs fine, [bd] Anonymous Posting v2.2.0c does not, AddOnInstaller-1.1.3.zip does not.
     
  2. borbole

    borbole Well-Known Member

    Somehow the mod folders have not been uploaded to the right place/location. Can you post a screenshot of your ftp library folder?
     
  3. florencia

    florencia Active Member

    Sure. find attached the screenshot
     

    Attached Files:

  4. borbole

    borbole Well-Known Member

    Is upload the name of your forum folder? If not then you have uploaded them in the wrong folder. You should take them out of the upload folders and upload their library folders to your forum 's library folder preserving the structure intact.
     
  5. Brogan

    Brogan XenForo Moderator Staff Member

    Upload the contents of the upload folder to your server, not the upload folder itself.
     
  6. florencia

    florencia Active Member

    The folders are the same as always. some add-ons install fine and other do not. very strange. I have my root folder, the upload and I drop there the library folder that comes with the addon and overwrite it. I have also tried to upload only the plugin folder within library folder. Brogan can I give you access to my FTP and xf to check what could be happening?
     
  7. Martok

    Martok Well-Known Member

  8. florencia

    florencia Active Member

  9. florencia

    florencia Active Member

    i see the upload file when I logi o my FTP in the root. I see the admin.php and the upload folder, etc
     
  10. Brogan

    Brogan XenForo Moderator Staff Member

    Your site is not installed in /upload.
    It is installed in the root.
     
  11. florencia

    florencia Active Member

    i'm getting confuse. Brogan, I have sent you in a private conversation the screenshot of my root.
     
  12. Brogan

    Brogan XenForo Moderator Staff Member

    I have checked your installation via your customer account.
    Your site is installed in the root.
     
  13. florencia

    florencia Active Member

    is this ok or not?
     
  14. Brogan

    Brogan XenForo Moderator Staff Member

    It's fine.
    As previously posted though:
     
  15. borbole

    borbole Well-Known Member

    All you have to do is get the library folders of those mods out of their upload folders and upload them to your library folder preserving the structure intact and you should be all set.
     
  16. florencia

    florencia Active Member

    ahhhhh! I was uploading them to an upload folder no the library folder that i have in the root. ok ok. Should I also delete the upload folder? I guess that was confusing for me.
     
  17. Brogan

    Brogan XenForo Moderator Staff Member

    Yes.
    As long as you have moved/copied all of the files to the correct directories.
     
  18. florencia

    florencia Active Member

    ok. thanks so much. yes I see that some have other folders than library, like js, style, so I will just drag and drop all the folder in the root, not the upload folder in my root and then remove the upload folder. thank you. I don't know how the other addons were working LOL. I did a mess there.

    mm I also see the xenresource folder on the upload folder and on the library folder. can a safely remove it from upload?
     
  19. florencia

    florencia Active Member

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