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Installation Help?

Discussion in 'Installation, Upgrade, and Import Support' started by Premium, Feb 14, 2013.

  1. Premium

    Premium New Member

    I can't seem to get it working...

    I just recently bought xenoforo, and have been trying and trying to get it up and running and I can't..

    I upload the xenforo file through filezilla, right to the "upload" folder and nothing is working...


    If anyone can help, please post below.
     
  2. Slavik

    Slavik XenForo Moderator Staff Member

    Can you be more specific as to what isn't working?

    Any error messages, blank page, etc?
     
    Jake Bunce likes this.
  3. Premium

    Premium New Member

    ImpactedPVP.net

    Try it >.>
     
  4. Dodgeboard

    Dodgeboard Well-Known Member

    Doesn't look like you put the files in the right place. Can you give is detailed information on what you have done so far? Are you following the installation guide?

    Don't upload the the "upload" folder. Upload the contents of the upload folder. And upload them to the directory you intend to have your forum. If the forum will be your opening page, upload them to your site root which is usually something like public_html. But don't upload the upload folder, otherwise users will have to go to www.ImpactedPVP.net/upload to get to your forum. If the forum will be secondary to your website, put the files in a subdirectory like /forums or /community. Still, I don't see your files in either place.
     
    Jake Bunce likes this.
  5. Premium

    Premium New Member

    All I've done was upload the xenforo folder..
     
  6. Dodgeboard

    Dodgeboard Well-Known Member

    First you need to unzip it. Then upload the contents of the upload folder to either your sites root or a subdirectory like I mentioned. You need to be following the installation manual.

    If you need help doing the installation, there are many folks on here that will do your installation for you in the range of $50. Just say you need help.
     
    Jake Bunce likes this.
  7. Premium

    Premium New Member

  8. Dodgeboard

    Dodgeboard Well-Known Member

    Just as I figured.

    You've uploaded the files to the wrong place. Please read my previous posts and follow the installation manual. DO NOT UPLOAD THE UPLOAD FOLDER.
     
    Jake Bunce likes this.
  9. Premium

    Premium New Member

    Where do I upload them?
     
  10. Dodgeboard

    Dodgeboard Well-Known Member

    I cannot see your whole directory on your server. Do you have a folder called PUBLIC_HTML? AND DO NOT UPLOAD THE UPLOAD FOLDER. Upload the files within the folder.
     
    Jake Bunce and Chris D like this.
  11. Chris D

    Chris D XenForo Developer Staff Member

    I think the point is, nowhere in the instructions does it tell you to upload the entire upload directory.

    It tells you to upload "the contents" of the upload directory.
     
    Jake Bunce likes this.
  12. Dodgeboard

    Dodgeboard Well-Known Member

    There's actually two problems occurring here; the files are getting uploaded into a directory called "upload" and the directory is a level up from the Public_html level, so they aren't public, hence, the reason you can't see them even at http://www.impactedpvp.net/upload

    I'm betting this is our first foray into website publishing. (no offense premium)
     
    Jake Bunce and Chris D like this.
  13. Dodgeboard

    Dodgeboard Well-Known Member

    Premium,

    If you want me to get your files straightened out, PM me your ftp credentials/info, and I'll ftp in and straighten things out for you.

    I have to ask though...have you setup an SQL database for your Xenforo?
     
    Jake Bunce likes this.
  14. Dodgeboard

    Dodgeboard Well-Known Member

    I've got his files loaded correctly, his database created and he is ready to run the install script. Cross your fingers.
     
    Chris D and Jake Bunce like this.

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