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XF 1.5 Infrequent, Seemingly Random Logouts

Discussion in 'Troubleshooting and Problems' started by Chris Radford, May 1, 2016.

  1. Chris Radford

    Chris Radford Member

    Hi,

    We are seemingly experiencing random user logouts when deep pages of the site are loaded... sometimes the user is logged out on page refresh but other times the user remains logged in. What would be my first steps to identify the issue and resolve this? The installation is on; http://www.onefootballforum.co.uk
     
  2. Amaury

    Amaury Well-Known Member

    Are your users visiting the site via both www and non-www? That'd be the first thing to check. You need to force them to one or the other.
     
    Chris Radford likes this.
  3. Chris Radford

    Chris Radford Member

    I've gone ahead and forced everyone to non www. via .htaccess... will see if that resolves the issue. Many thanks!
     
    Amaury likes this.

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