XF 1.5 Infrequent, Seemingly Random Logouts

Chris Radford

Active member
Hi,

We are seemingly experiencing random user logouts when deep pages of the site are loaded... sometimes the user is logged out on page refresh but other times the user remains logged in. What would be my first steps to identify the issue and resolve this? The installation is on; http://www.onefootballforum.co.uk
 

Amaury

Well-known member
Are your users visiting the site via both www and non-www? That'd be the first thing to check. You need to force them to one or the other.
 

Chris Radford

Active member
Are your users visiting the site via both www and non-www? That'd be the first thing to check. You need to force them to one or the other.
I've gone ahead and forced everyone to non www. via .htaccess... will see if that resolves the issue. Many thanks!
 
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