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XF 1.3 Infraction System Problems

Discussion in 'Troubleshooting and Problems' started by Recep Baltaş, Apr 6, 2014.

  1. Recep Baltaş

    Recep Baltaş Well-Known Member

    Hi,

    when users recieve infraction, they don't get the specific reason of infraction. How can I let them know that this is a daily infraction and show them the proper reason ?
     
  2. Amaury

    Amaury Well-Known Member

    When you give a member an infraction, there's an input box where you can optionally input a reason.
     
  3. Brogan

    Brogan XenForo Moderator Staff Member

    I presume you mean a warning?
    Infractions don't exist in XenForo...

    You can optionally start a conversation when issuing a warning.
    You can explain to the member via the conversation why they have received it.

    Members can't view warnings; the notes field is only seen by moderators.
     
    Amaury likes this.
  4. Recep Baltaş

    Recep Baltaş Well-Known Member

    Yes, Warnings. When they get Warnings, they log in and just see "Violation of Rules". They don't go into their Inbox. They also think that they are banned forever. They don't know how many days they are banned or the ban will be lifted.

    This is creating a problem and hatred. If they knew, they would obey the rules in their later posts.

    We have strict language rules and we give warnings a lot.

    By vBulletin, they were able to see the reaseon and how many days left.

    This needs to e improved I think. Is there a resoruce for this ?
     
  5. Recep Baltaş

    Recep Baltaş Well-Known Member

    I need solution guys. Come on.
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    The solution is to start a conversation when issuing a warning or to have a custom add-on developed.
     
    Amaury likes this.
  7. Recep Baltaş

    Recep Baltaş Well-Known Member

    When users recieve warnings, they can't view conversations. So, they can't see the reason. @Brogan

    They can't even view their profile.
     
  8. Tracy Perry

    Tracy Perry Well-Known Member

    Are you placing them into a group that doesn't have those permissions? How about making a group that allows said permissions if you are and use that.
     
    Amaury likes this.
  9. Recep Baltaş

    Recep Baltaş Well-Known Member

    No. I have no usergoup for them beacuse I have been told that I don't need a usergroup for banned users in xenforo. They stay in the registered user group.
     
  10. Brogan

    Brogan XenForo Moderator Staff Member

    So you are banning, rather than just warning?
     
    Amaury likes this.
  11. Recep Baltaş

    Recep Baltaş Well-Known Member

    I am banning for one day. I have set up the system for it. The next day, they get unbanned automatically. But they don't know that and think that they are banned forever.

    Beacuse they can see nothing except "Violation of rules" when they are banned.

    I don't warn. Beacuse I know that warning never works. They keep doing the same thing! So, I was preventing them from posting for one day in Vbulletin.

    But now with Xenforo (100% happy with the switch I have to say), they get banned for one day, they think it is forever.
     
  12. Brogan

    Brogan XenForo Moderator Staff Member

    Well by definition, banning them means they won't be able to access their account and the forum.

    Consider using a warning action and placing them into a limited user group.
     
    Amaury likes this.
  13. Recep Baltaş

    Recep Baltaş Well-Known Member

    Thanks. I will set up the same system as I did in vBulletin.
     
  14. Harpers Tate

    Harpers Tate Well-Known Member

    We use a secondary UserGroup which we call "suspended". It has most standard user permissions revoked. Suspended users can use Conversations, and (in our case) can also see one "node" where they can query their exclusion in private. But nothing else. You can obviously set this up in whatever way you choose, with whichever permissions suit your needs. I guess you can create a warning action that doesn't ban, but does put folk into such a UserGroup for a defined period.
     
    Recep Baltaş likes this.
  15. Recep Baltaş

    Recep Baltaş Well-Known Member

    I have created a new usergroup for users with infraction and user with warning are a part of that usergroup but it does not work!

    What the **** guys ? I am really bored of this infraction system ********!
     
  16. Martok

    Martok Well-Known Member

    In what way does it not work? You'll need to give specifics, along with any permissions you have set for that group.
     
  17. Recep Baltaş

    Recep Baltaş Well-Known Member

    I got it. I had to click on Never for all settings and then select the ones I want to let. It was No setting before.
     
  18. Martok

    Martok Well-Known Member

    In this usergroup you don't need to set the permissions you want them to keep to Allow. Leave them as Not Set (No). They'll still have these permissions from the Registered usergroup and any other usergroups they are members of. You only need to set Allow in a group if they don't have the permission from another group they are a member of. And yes, you are correct in using Never in this instance to disallow any permissions that they have from other usergroups if the users aren't being removed from these groups. It's one of the few instances where Never can be used.
     
    Amaury likes this.

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