Include moderator username in moderation alert

[Vilandra]

It would be helpful if, when a moderator moves/deletes/merges etc threads/posts, the alert included the moderator's name, so if they have a question about it they can go to that person directly.

 

[KawaiiHannah]

I agree you can look at moderator logs though and see but it would be helpful

 

[Vilandra]

Well, as the admin I can look at mod logs, but the member who receives the alert can't.

 

[dethfire]

We often get the complaint that when a report is resolved and we send the notification to the user there is no username of the moderator attached. So the user who gets the notification has no idea who resolved the report. How do they follow up if needed? Maybe this was added in XF2 I don't know.

 

[Ozzy47]

No, this was not added to XF2.

 

[Lukas W.]

From a user perspective it's probably anything but optimal, but from a technical perspective they can just report the content in question again I think.

 

[dethfire]

From a user perspective it's probably anything but optimal, but from a technical perspective they can just report the content in question again I think.

From a technical standpoint appending the resolvers name to the end of the notification message is extremely trivial to do. 2min tops

 

[Lukas W.]

From a technical standpoint appending the resolvers name to the end of the notification message is extremely trivial to do. 2min tops

True. I'd still appreciate to keep this optional however. There are situations where you might not want to expose who handled the issue - especially for people who have a general grudge against one/some of your team members.

 

[dethfire]

True. I'd still appreciate to keep this optional however. There are situations where you might not want to expose who handled the issue - especially for people who have a general grudge against one/some of your team members.

true fair enough

 

[Ozzy47]

Until there is a option included in the core, you could train your staff to append their names to the resolution alert message, really simple solution.

 

[dethfire]

Until there is a option included in the core, you could train your staff to append their names to the resolution alert message, really simple solution.

Yeah they do and it really annoys them. They already work really hard.

 

[Ozzy47]

Typing their name is hard?

 

[CoZmicShReddeR]

Typing their name is hard?

It is if they have hatetypenameatidus!

 

[S Thomas]

He didn't say hard, he said annyoing. Which is true since it's repetitive work, thus should be handled automatically.

 

[Ozzy47]

Then like the OP.

 

[dethfire]

Typing their name is hard?

When you have volunteers helping with a large volume community it's annoying, yes. We handle dozens of reports a day.