Either they cracked your password into the reseller account and got into all the sites that way, or the hosting provider has had a problem somewhere..... Is there a forum for this hosting provider, perhaps others have also been hacked?hosting company is looking into it. I have a reseller account and it looks like all my sites are hacked
contacting my hosting company now.. It is a reseller account... I am the only administrator.
Not sure they are uploading a backup now... I will ask..Was your data trashed or just your homepages hijacked?
Hello,So, if the hacker didn't hide behind any servers, that's where he hacked you from, although I expect that's simply a compromised computer anyway.
It was not just you, and we're currently looking into what could have been the source of this. Backups are restoring now, so everything should be back to normal shortly. We'll keep you updated.
Hello,
waiting for my backup to complete...
Yes, they have backups daily.. Now how to explain to my other customers on my reseller accountsHmm, if the other customers on the same hosting company were not running the same software packages this then smells of a compromised server(s) itself. Good news that they have backups.
Yes, they have backups daily.. Now how to explain to my other customers on my reseller accounts
The biggest question I would have, is why it has taken 6 hours for you to do a restore?
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