I am going to EXPLODE!!!
- Thread starter trilogy33
- Start date
Carlos
Well-known member
Wow. I have not heard of Site5 in years until this post.
They really have gotten downhill after the change of ownership years ago.
They used to have better support. I can't say the same true for their servers - they've been problem childs of Site5 since I was customer. Yes, I was a customer. I owned a Xbox news website and couldn't keep going on hosting because I did not have a) source of income, b) I was not working and c) I did not get my money back. Not even after 5 and a half years of asking the friend that asked me to loan him some help.
They really have gotten downhill after the change of ownership years ago.
They used to have better support. I can't say the same true for their servers - they've been problem childs of Site5 since I was customer. Yes, I was a customer. I owned a Xbox news website and couldn't keep going on hosting because I did not have a) source of income, b) I was not working and c) I did not get my money back. Not even after 5 and a half years of asking the friend that asked me to loan him some help.
Fred Sherman
Well-known member
If you need something right away until you can find a permanent home, let me know. I'll set you up something free of charge to get you through your crisis.
Robert F Schmitz
Well-known member
Hey Chris, Jamie mentioned in another thread that he uses Futurequest. I contacted them this morning with some questions and Bob got back to me in 15 minutes with multiple links to answer all the issues and concerns that I had. I was quite impressed.
trilogy33
Well-known member
Cheers chuckSorry to hear of your hosting issues Chris, but hang in there hun, no point throwing the towel in over this
Support. They are quick in live chat, to answer and address the issue(s), I'll give them that.
You can see I've calmed somewhat since earlier, probably because it's actually a weight off my shoulders.
But two successions of outages over a two day period and a DDOS thrown in whilst I'm attempting to generate interest isn't good.
A typical Reverse IP Checker shows or showed a mere 30 domains on this server's IP, I know there's more to it than that, but I've had something weird also throughout the experience...
Take basic FTP for a snippet example: On my last shared server, same kinda price deal, uploads and downloads were maxed out to my machine. As fast as I could pull the data, it pushed and vice-versa.
The weird thing is...the site5 one had, at best, half the upload speed from here (with a ping of less than 45ms), I'm in the Midlands, the server is in London. Slow.
A typical vB file structure (unzipped) upload would be in the 30-40 minute mark. Gah! Put the kettle on, go for a pizza
No thanks matey but hey thanks for the offer, sincerely.
Crisis averted by not trying, lol.
We're more than covered on our big main forum (CS2007, ugh, don't ask - I don't control it) and independently owned satellite PHP powered forums UK-wide.
I just wanted to start something up a little different, a personal project, using what I consider to be the finest piece of kit ever to come out of the forum battlefield.
trilogy33
Well-known member
Hmm, ta. Another one bookmarked for future delving.
trilogy33
Well-known member
Just FYI, I'll link back to Kim's site, for the broader picture.
To summarise and not to do a "me me me" on this board...too late heheh
"Merely using XF, is worth it's weight in gold. Truly awesome software for a-little-under-ninety-quid.
Delving into the technologies, reading and learning the juicy bits, is just added value. Education: priceless."
To summarise and not to do a "me me me" on this board...too late heheh
"Merely using XF, is worth it's weight in gold. Truly awesome software for a-little-under-ninety-quid.
Delving into the technologies, reading and learning the juicy bits, is just added value. Education: priceless."
Carlos
Well-known member
Your chat with the representitve is all that I needed to see. The rep seemed like he didn't give 2 rat's butts about what happened. He acted like YOU did not exist in that chatroom. I would have fired that person ASAP.
Funny thing. I was just eating Pizza.
I am eating another one right now. Cowabunga dude!
Digital Doctor
Well-known member
Can I offer you a wafer thin mint, Mr. Creosote ?
trilogy33
Well-known member
Well, the plot thickens. I gets an email inviting me back:
"Your server has certainly had its fair share of issues, and the DDOS I can surely understand being the breaking point.
I'd like to offer you a free month of hosting, as well as having your account migrated to a different UK server with us. Would that be agreeable?
The issues on riverthames is not the norm, and I would love the opportunity to retain your business."
Names omitted, you can see I've also edited my bull-in-a-China-shop public copy/paste earlier in the thread.
Up until right this second, I'd mothballed the project. My db running on localhost is sweet, I made a backup the night before. Between the backup and the collapse I had done some work on content, but I can do that again I guess, case of having to really.
*sigh*
Will this problem follow me around? No idea. No-one can predict that, other than the certain someone or the some"thing" that caused the problem. If and I mean IF I be so gratiously willing to give them another shot at this, it'll be on a month by month basis. Once bitten...
You're probably thinking right now: WTF! Geez man, MOVE! (At least for the sake of blood pressure).
I can honestly agree with those sentiments there however, upon moving it may just be jumping out the frying pan into the fire. At least they know, that I know where I stand and the history of that issue, with their server is recorded.
The very second anything weird happens, that is beyond the normal expectations of "cheap hosting", then off I trots to find an alt. and maybe one I've used flawlessly before.
...I wrote the above last night, notepaded until this morning.
Decided.
Stay with the mothballing, at least until a few needed mods are released and sound after XFGold.
FWIW, the hosting company have at least had the decency to follow it up, admit there is/was a problem and to try and rectify said problem.
No apology though. That, at least to me, is the first step to re-engage.
"Your server has certainly had its fair share of issues, and the DDOS I can surely understand being the breaking point.
I'd like to offer you a free month of hosting, as well as having your account migrated to a different UK server with us. Would that be agreeable?
The issues on riverthames is not the norm, and I would love the opportunity to retain your business."
Names omitted, you can see I've also edited my bull-in-a-China-shop public copy/paste earlier in the thread.
Up until right this second, I'd mothballed the project. My db running on localhost is sweet, I made a backup the night before. Between the backup and the collapse I had done some work on content, but I can do that again I guess, case of having to really.
*sigh*
Will this problem follow me around? No idea. No-one can predict that, other than the certain someone or the some"thing" that caused the problem. If and I mean IF I be so gratiously willing to give them another shot at this, it'll be on a month by month basis. Once bitten...
You're probably thinking right now: WTF! Geez man, MOVE! (At least for the sake of blood pressure).
I can honestly agree with those sentiments there however, upon moving it may just be jumping out the frying pan into the fire. At least they know, that I know where I stand and the history of that issue, with their server is recorded.
The very second anything weird happens, that is beyond the normal expectations of "cheap hosting", then off I trots to find an alt. and maybe one I've used flawlessly before.
...I wrote the above last night, notepaded until this morning.
Decided.
Stay with the mothballing, at least until a few needed mods are released and sound after XFGold.
FWIW, the hosting company have at least had the decency to follow it up, admit there is/was a problem and to try and rectify said problem.
No apology though. That, at least to me, is the first step to re-engage.
HannahP
Well-known member
I hate to spike the punch at this pity party, but blaming the host for problems related to a DDoS is misguided. Shared hosting serves a purpose; it's for people who can't or won't pay for their own web/database server. Shared hosting is extremely, ridiculously cheap these days, and people's expectations are way, way too high. You pay five or 10 or 25 dollars a month and you expect the kind of service that you should be paying $500 a month for.
You want to be immune form the effects of a DDoS? It's not difficult. But it's not cheap either. But you should not expect perfection for a few dollars a month. I mean, whatever, you can expect it. But you'll never get it. It isn't possible. So if you have those expectations you will always be frustrated. Perfection isn't possible even if you built your own bombproof data center under a mountain and hired around the clock experts to man it.
You don't sit down at McDonalds and start loudly complaining that your Big Mac isn't a filet mignon. But that's exactly what you're doing when you say your $5 a month host isn't providing flawless, perfect service.
I know people at Site5, I have worked with some of them at other hosting companies. Everyone advising Mr. trilogy33 here to flee doesn't know what the hell they are talking about. Site5 is a good host. You can move, but you aren't going to find better shared *nix hosting for a comparable price. No host is immune from problems. Not one. Accepting that fact is the first step toward your recovery. God bless you one and all. In the name of the father, the son and the holy host.
You want to be immune form the effects of a DDoS? It's not difficult. But it's not cheap either. But you should not expect perfection for a few dollars a month. I mean, whatever, you can expect it. But you'll never get it. It isn't possible. So if you have those expectations you will always be frustrated. Perfection isn't possible even if you built your own bombproof data center under a mountain and hired around the clock experts to man it.
You don't sit down at McDonalds and start loudly complaining that your Big Mac isn't a filet mignon. But that's exactly what you're doing when you say your $5 a month host isn't providing flawless, perfect service.
I know people at Site5, I have worked with some of them at other hosting companies. Everyone advising Mr. trilogy33 here to flee doesn't know what the hell they are talking about. Site5 is a good host. You can move, but you aren't going to find better shared *nix hosting for a comparable price. No host is immune from problems. Not one. Accepting that fact is the first step toward your recovery. God bless you one and all. In the name of the father, the son and the holy host.
fattony69
Well-known member
All I know is that Site5 oversells their servers lately (or when I was looking into buying hosting, they did). I would honestly recommend Liquidweb. I've been hosted there for nearly 2 years and haven't looked back. They are quick, efficient, and they have amazing support for when I screw up.
HannahP
Well-known member
Every shared host "oversells," that's how they make money. Just like your bank, your phone company and every other service provider in the world. It's bad business not to oversell something like hosting, where only 30 - 40% of your customer sites are active at any given time.
People who throw the misnomer "overselling" around are uninformed. Don't be one of them. Save yourself! Do it for the children.
People who throw the misnomer "overselling" around are uninformed. Don't be one of them. Save yourself! Do it for the children.
AnthonyCea
Well-known member
LOL, when your shared server goes down that means someone is abusing resources which is always the excuse web hosts give, in other words some moron is sending a million emails from his domain on the same box you are on and your site goes down.
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