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How to use email user without getting blacklisted

Discussion in 'XenForo Questions and Support' started by NeoCHI, Sep 24, 2015.

  1. NeoCHI

    NeoCHI Active Member

    So I have a couple of forums that I'd like to send email blasts to but after trying it out on a couple of my smaller ones (approx 2k members) my servers' emails got banned by Microsoft emails (hotmail, live, outlook).

    After a couple days my server is now unblocked but I'm afraid to continue with my bigger forums...

    Is there anyone I can do this without getting blacklisted by Microsoft?
    Last edited: Sep 24, 2015
  2. Chris D

    Chris D XenForo Developer Staff Member

    Xon likes this.
  3. AndyB

    AndyB Well-Known Member

    If you do get blocked, just fill out the bulk emails senders form to be white listed. Each major email service provider has such a form, it's only required once for each domain.

    However what Chris indicated about bounce email handling is also very important.
  4. NeoCHI

    NeoCHI Active Member

  5. Mike

    Mike XenForo Developer Staff Member

    Well you do need to send email to know whether the email bounces.

    Otherwise, you need to go through all your bounce logs manually to find the user they apply to and change their user state to indicate that.
  6. Tracy Perry

    Tracy Perry Well-Known Member

    And to top it off... with MS, even if the emails don't bounce - if to many users mark it as spam (instead of simply deleting it or doing a filter to auto-delete any of them) guess what happens also. You get blacklisted.

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