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XF 1.4 How to reset Admin password while reset email does not work ???

Discussion in 'XenForo Questions and Support' started by ngannguyen, Jan 13, 2015.

  1. ngannguyen

    ngannguyen Active Member

    I lost my admin password and email to reset password (lost password system) doesn't work. I can not do anything now.
    Can we use PHPMyAmin to reset Amin password or any other solutions to get Admin Password ?
    Please help me....

  2. Brogan

    Brogan XenForo Moderator Staff Member

    Change the email address for the administrator account via phpMyAdmin and then do another password rest.

    Promote another administrator to super administrator by adding their user ID to config.php.
    Then they will be able to change the password directly in the ACP.
  3. ngannguyen

    ngannguyen Active Member

    I changed admin's email.
    The biggest problem is: I do reset for admin account but the password reset system did not send me anything to get back the password...
  4. Brogan

    Brogan XenForo Moderator Staff Member

    You will need to the check the server mail logs to see if they are being sent.

    If they are, the emails are likely being spam trapped.
    ngannguyen likes this.
  5. ngannguyen

    ngannguyen Active Member

    I used gmail for sending/receiving confirmation/reset emails.
    I check with registered account, it can not receive reset email too ...
  6. batpool52!

    batpool52! Well-Known Member

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