XF 1.4 How to reset Admin password while reset email does not work ???

[ngannguyen]

Hi,
I lost my admin password and email to reset password (lost password system) doesn't work. I can not do anything now.
Can we use PHPMyAmin to reset Amin password or any other solutions to get Admin Password ?
Please help me....

Thanks,
Ngan.

 

[Paul B]

Change the email address for the administrator account via phpMyAdmin and then do another password rest.

Promote another administrator to super administrator by adding their user ID to config.php.
Then they will be able to change the password directly in the ACP.

 

[ngannguyen]

Change the email address for the administrator account via phpMyAdmin and then do another password rest.

Promote another administrator to super administrator by adding their user ID to config.php.
Then they will be able to change the password directly in the ACP.

I changed admin's email.
The biggest problem is: I do reset for admin account but the password reset system did not send me anything to get back the password...
Headache...

 

[Paul B]

You will need to the check the server mail logs to see if they are being sent.

If they are, the emails are likely being spam trapped.

 

[ngannguyen]

You will need to the check the server mail logs to see if they are being sent.

If they are, the emails are likely being spam trapped.

I used gmail for sending/receiving confirmation/reset emails.
I check with registered account, it can not receive reset email too ...

 

[TickTackk]

Check @Jake Bunce's resource : https://xenforo.com/community/resources/password-reset-query.368/