I have a Reverse DNS Mismatch.
This is causing e-mails from my account to randomly bounce back or go directly to spam/junk
I believe this issue stems from when I switch off of GoDaddy to a xenForo optimized hosting service, and something on GoDaddy's end got hosed up, there was a "ghost server" that did not release the DNS properly, and everything worked fine until that hosting package dropped off (after a renewal grace period). After that, it took my web admin 2 hours walking GD through fixing their problem, which they insisted was not their problem. I kept getting messages bouncing back but I figured that I just had blacklist issues from the initial problem, apparently this was not the case as this rDNS issue is still there.
What's weird is that from my research, e-mails to AOL account should get outright rejected, and that was happening, then my host (or myself, can't recall) fixed something and now I get though to AOL addresses. But services like verizon, att, etc as well as some random local ISPs will kick my messages back with generic error messages like "HELO" errors and the like
My host service uses cPanel.
The domain is still registered with GoDaddy.
So is this a problem that I can fix myself, like a setting in cPanel or is this something that my web hosting service has to fix on their end?
Any help would be appreciated