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Help with errors on search

Discussion in 'Enhanced Search Support' started by MattH, Aug 27, 2015.

  1. MattH

    MattH Active Member

    Hi Guys,

    We've been having some trouble with the server and our admin informed me he couldn't see any error logs. I'm not sure if they may just be stored somewhere else, or if there is no log, but from inside ACP I have 60+ pages from the latest Elastic Search crash.. if anyone has any insight as to what might be bringing it down that would be great!

    Code:
    XenForo_Exception: Elasticsearch server returned no response. Is it running? Elasticsearch indexing failed - library/XenES/Search/SourceHandler/ElasticSearch.php:850
    Generated By: Unknown Account, Today at 1:53 AM
    Stack Trace
    #0 /home/mario/public_html/saverocity.com/public/forum/library/XenES/Search/SourceHandler/ElasticSearch.php(965): XenES_Search_SourceHandler_ElasticSearch->_logSearchResponseError(false, false, 'Elasticsearch i...')
    #1 /home/mario/public_html/saverocity.com/public/forum/library/XenES/Search/SourceHandler/ElasticSearch.php(63): XenES_Search_SourceHandler_ElasticSearch->_triggerFailedIndexError(false, Array, true)
    #2 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Search/Indexer.php(44): XenES_Search_SourceHandler_ElasticSearch->insertIntoIndex('thread', 271344, 'JBL Control One...', '', 1440654799, 0, 271344, Array)
    #3 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Search/DataHandler/Thread.php(41): XenForo_Search_Indexer->insertIntoIndex('thread', 271344, 'JBL Control One...', '', 1440654799, 0, 271344, Array)
    #4 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Search/DataHandler/Abstract.php(275): XenForo_Search_DataHandler_Thread->_insertIntoIndex(Object(XenForo_Search_Indexer), Array, NULL)
    #5 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/DataWriter/Discussion.php(651): XenForo_Search_DataHandler_Abstract->insertIntoIndex(Object(XenForo_Search_Indexer), Array)
    #6 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/DataWriter/Discussion.php(617): XenForo_DataWriter_Discussion->_insertIntoSearchIndex()
    #7 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/DataWriter/Discussion.php(450): XenForo_DataWriter_Discussion->_indexForSearch()
    #8 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/DataWriter.php(1409): XenForo_DataWriter_Discussion->_postSave()
    #9 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Model/Feed.php(499): XenForo_DataWriter->save()
    #10 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Model/Feed.php(540): XenForo_Model_Feed->_insertFeedEntry(Array, Array, Array)
    #11 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Model/Feed.php(567): XenForo_Model_Feed->_insertFeedData(Array, Array)
    #12 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Model/Feed.php(592): XenForo_Model_Feed->importFeedData(Array)
    #13 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/CronEntry/Feeder.php(15): XenForo_Model_Feed->scheduledImportTimeLimited(15)
    #14 [internal function]: XenForo_CronEntry_Feeder::importFeeds(Array)
    #15 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Model/Cron.php(357): call_user_func(Array, Array)
    #16 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Deferred/Cron.php(24): XenForo_Model_Cron->runEntry(Array)
    #17 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Model/Deferred.php(294): XenForo_Deferred_Cron->execute(Array, Array, 7.9999969005585, '')
    #18 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Model/Deferred.php(428): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
    #19 /home/mario/public_html/saverocity.com/public/forum/library/XenForo/Model/Deferred.php(373): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #20 /home/mario/public_html/saverocity.com/public/forum/deferred.php(23): XenForo_Model_Deferred->run(false)
    #21 {main}
    Request State
    array(3) {
    ["url"] => string(41) "https://saverocity.com/forum/deferred.php"
    ["_GET"] => array(0) {
    }
    ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(66) "/forum/threads/amex-platinum.270845/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
    }
    }
    
    The other error I am seeing, not sure if it is related or might help explain the above is:

    Code:
    ErrorException: Fatal Error: Maximum execution time of 120 seconds exceeded -library/Zend/Feed/Reader/Entry/Rss.php:266
    Generated By: Unknown Account, Today at 2:13 AM
    Stack Trace
    #0 [internal function]: XenForo_Application::handleFatalError()
    #1 {main}
    Request State
    array(3) {
    ["url"] => string(41) "https://saverocity.com/forum/deferred.php"
    ["_GET"] => array(0) {
    }
    ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(39) "/forum/threads/lounge-club-hack.269682/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
    }
    }
    
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

  3. MattH

    MattH Active Member

    Thanks Brogan, Its up and running again... I'm on the investigate/troubleshoot stage and wondered if the log above might give any indication towards that (I couldn't see any...)
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Unfortunately the log entry is just telling you the service has failed.
    It doesn't give any indication as to what caused it.
     
    MattH likes this.

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