I bought XenForo a few hours ago and i installed XenForo fine however i tried to install UI.X and it kept freezing so im currently deleting all the files to reinstall,any chance someone could install it for me.
Bumping the thread only an hour and 28 minutes after your last post just annoys people. Staff and regular members alike aren't at your beck and call. Additionally, if you are going to bump, you should at least wait 24 hours before doing so.
Actually it's 12 months of ticket support. These are the community forums and although staff often respond, they aren't obliged to. Also bear in mind it is out of office hours which are Monday to Friday.
You need to tell your host what you have posted about here including the error message you posted.
Give your host the same exact information you gave us, which was next to nothing.
XenForo provides excellent value and support for $140 + VAT, but staff are not required to respond on the forums and that support only provides you a guaranteed response via tickets, which is realistically only required and guaranteed during normal office hours.
24/7 support for $168 is not something you realistically find in any small time company.