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XF 1.5 Help, my email confirmation doesn't work

Discussion in 'XenForo Questions and Support' started by Seven7, Nov 1, 2015.

  1. Seven7

    Seven7 New Member

  2. Jeremy P

    Jeremy P Well-Known Member

    You'll need to be more specific. Is there an error in your error log? Do they arrive in the spam folder? Are you using the PHP mail() function (default) or SMTP?
  3. Seven7

    Seven7 New Member

    They don't get emails at all, so I made my own GMAIL account and tried to hook it up with SMTP. Didn't work either.
  4. Jeremy P

    Jeremy P Well-Known Member

    Nothing in your error log within XenForo?
  5. Brogan

    Brogan XenForo Moderator Staff Member

    If there are no errors in the ACP then that would generally indicate the emails have been handed off and from that point on XF is no longer involved.

    If you use the default PHP setting then you can check the server mail log to determine if they are being sent.

    Some more details on the settings and any errors would be useful.
  6. Seven7

    Seven7 New Member

    Yeah, it always tells me it fails to send emails.
  7. Jeremy P

    Jeremy P Well-Known Member

    Post the full error here. If you're using SMTP, you need to check your settings. If you're using the built-in mail function, you need to check the upstream error log (at /var/log/maillog or similar) on your server.

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