XF 1.1 Help me.Error vB4 Importer.

[nguyenhuuhung]

Hello everyone.

This is my first post. I live in Vietnam so I don't write well English.I hope you will understand.

I use vB4 Importer.Convert database from vBulletin to Xenforo

Steps: Import Users.

I encountered errors

Server Error

Mysqli statement execute error : Duplicate entry '5' for key 'PRIMARY'

Zend_Db_Statement_Mysqli->_execute() in Zend/Db/Statement.php at line 297
Zend_Db_Statement->execute() in Zend/Db/Adapter/Abstract.php at line 479
Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 574
Zend_Db_Adapter_Abstract->insert() in XenForo/DataWriter.php at line 1591
XenForo_DataWriter->_insert() in XenForo/DataWriter.php at line 1580
XenForo_DataWriter->_save() in XenForo/DataWriter.php at line 1381
XenForo_DataWriter->save() in XenForo/Model/Import.php at line 782
XenForo_Model_Import->importUser() in XenForo/Importer/vBulletin.php at line 1207
XenForo_Importer_vBulletin->_importUser() in XenForo/Importer/vBulletin.php at line 981
XenForo_Importer_vBulletin->_importOrMergeUser() in XenForo/Importer/vBulletin.php at line 770
XenForo_Importer_vBulletin->stepUsers() in XenForo/Importer/Abstract.php at line 77
XenForo_Importer_Abstract->runStep() in XenForo/ControllerAdmin/Import.php at line 180
XenForo_ControllerAdmin_Import->_runStep() in XenForo/ControllerAdmin/Import.php at line 232
XenForo_ControllerAdmin_Import->_startStep() in XenForo/ControllerAdmin/Import.php at line 175
XenForo_ControllerAdmin_Import->actionStartStep() in XenForo/FrontController.php at line 310
XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 132
XenForo_FrontController->run() in /home/uqjzurez/domains/domain.com/public_html/admin.php at line 24

Please help me fix this

Thanks!!

 

[nguyenhuuhung]

You will have to start again.

Read this: http://xenforo.com/community/threads/importing-guidelines.25325/

@King Kovifor @Brogan

I installed new xenforo and Run vbb4 import
Step"Import User" was succesful

But,Step"Import Poll and Thread".It provides error occurred Similarlyr.

 

[nguyenhuuhung]

@King Kovifor @Brogan

I installed new xenforo and Run vbb4 import
Step"Import User" was succesful

But,Step"Import Poll and Thread".It provides error occurred Similarlyr.

help me.

Step"Import poll and Thread".It provides error occurred Similarlyr

And. Error Font of User,Title user.

 

[Shelley]

Have you tried sending in a Support Ticket? If not this may be something you might want to do.

 

[nguyenhuuhung]

Have you tried sending in a Support Ticket? If not this may be something you might want to do.

I do not understand

 

[Biker]

It means, log into your customer account and submit a ticket for assistance.

 

[Jeremy]

What error are you receiving while importing?