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XF 1.2 Help! 404 error -can't find install file

Discussion in 'Installation, Upgrade, and Import Support' started by Lord-Cupre, Sep 7, 2013.

  1. Lord-Cupre

    Lord-Cupre Member

    Greetings all.

    I took the plunge and bought Xenforo.
    Uploaded the contents of the upload file to a directory titled community on my site hosted by Bluehost.
    Did the 777 permissions.

    But ... when I tried to direct my browser to the install folder, I keep getting a 404 error.

    What am I doing wrong?

    probxenforo2.png probxenforo3.png

    Lord Cupre
  2. Adam Howard

    Adam Howard Well-Known Member

    Looking at your screen shot....

    You did not upload it within public_html (or www). So you have your files in a non-public directory where only you can see them or access them via ftp (or in this case cPanel).

    So in short it should be


    (if community is where you want it, just like XenForo.com)
  3. Lord-Cupre

    Lord-Cupre Member

    Ok, well, I tried both directories (www and public_html).

    I still get the same error (see pics).


    Attached Files:

  4. Adam Howard

    Adam Howard Well-Known Member

    Are you sure you downloaded the full package and not just the upgrade package?

    I've seen a few people do this by mistake. So you wouldn't be the first person to have done so.

    I can take a look if you want. Send me a PM with log-in details.
  5. Lord-Cupre

    Lord-Cupre Member

    PM'd you - Thanks Adam!
  6. Adam Howard

    Adam Howard Well-Known Member

    Clear your browser cache (temp files). I have no trouble reaching your site (see screen shot).

    I can however install it for you, if you would want me to continue. Simple yes or no reply will do.

    Attached Files:

  7. Lord-Cupre

    Lord-Cupre Member

    Yes, please - that would be great! I can pay you.
    Adam Howard likes this.
  8. Adam Howard

    Adam Howard Well-Known Member

    Payment is not required. I voluntarily offered.

    Will reply back in about 5 minutes... I'm just finishing up someone else's install now... you're next. ;)
  9. Lord-Cupre

    Lord-Cupre Member

    Thanks my friend!
    Adam Howard likes this.
  10. Adam Howard

    Adam Howard Well-Known Member

    Started now....

    A PM with log-in details shall follow shortly ;)
  11. Adam Howard

    Adam Howard Well-Known Member

  12. Lord-Cupre

    Lord-Cupre Member

    Thanks! You're awesome!
    Adam Howard likes this.
  13. Adam Howard

    Adam Howard Well-Known Member

    You're welcome :)

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