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XF 1.2 Help! 404 error -can't find install file

Discussion in 'Installation, Upgrade, and Import Support' started by Lord-Cupre, Sep 7, 2013.

  1. Lord-Cupre

    Lord-Cupre Member

    Greetings all.

    I took the plunge and bought Xenforo.
    Uploaded the contents of the upload file to a directory titled community on my site hosted by Bluehost.
    Did the 777 permissions.

    But ... when I tried to direct my browser to the install folder, I keep getting a 404 error.

    What am I doing wrong?

    probxenforo2.png probxenforo3.png

    Thanks,
    Lord Cupre
     
  2. Adam Howard

    Adam Howard Well-Known Member

    Looking at your screen shot....

    You did not upload it within public_html (or www). So you have your files in a non-public directory where only you can see them or access them via ftp (or in this case cPanel).

    So in short it should be

    public_html/community

    (if community is where you want it, just like XenForo.com)
     
  3. Lord-Cupre

    Lord-Cupre Member

    Ok, well, I tried both directories (www and public_html).

    I still get the same error (see pics).

    Thanks,
    Cupre
     

    Attached Files:

  4. Adam Howard

    Adam Howard Well-Known Member

    Are you sure you downloaded the full package and not just the upgrade package?

    I've seen a few people do this by mistake. So you wouldn't be the first person to have done so.

    I can take a look if you want. Send me a PM with log-in details.
     
  5. Lord-Cupre

    Lord-Cupre Member

    PM'd you - Thanks Adam!
     
  6. Adam Howard

    Adam Howard Well-Known Member

    Clear your browser cache (temp files). I have no trouble reaching your site (see screen shot).

    I can however install it for you, if you would want me to continue. Simple yes or no reply will do.
     

    Attached Files:

  7. Lord-Cupre

    Lord-Cupre Member

    Yes, please - that would be great! I can pay you.
     
    Adam Howard likes this.
  8. Adam Howard

    Adam Howard Well-Known Member

    Payment is not required. I voluntarily offered.

    Will reply back in about 5 minutes... I'm just finishing up someone else's install now... you're next. ;)
     
  9. Lord-Cupre

    Lord-Cupre Member

    Thanks my friend!
     
    Adam Howard likes this.
  10. Adam Howard

    Adam Howard Well-Known Member

    Started now....

    A PM with log-in details shall follow shortly ;)
     
  11. Adam Howard

    Adam Howard Well-Known Member

  12. Lord-Cupre

    Lord-Cupre Member

    Thanks! You're awesome!
     
    Adam Howard likes this.
  13. Adam Howard

    Adam Howard Well-Known Member

    You're welcome :)
     

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