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Hangs when posting

Discussion in 'Troubleshooting and Problems' started by Temery, Feb 6, 2013.

  1. Temery

    Temery Active Member

    I have several users who are complaining their browser hangs when they hit the post button.

    Any thoughts?
     
  2. Brandon Sheley

    Brandon Sheley Well-Known Member

    what plugins are you running
    what kind of hosting?
    what style are you using?

    there are many reasons why this could happen :)
     
  3. Temery

    Temery Active Member

    Multiple account detection and Tapatalk. Hosting is not an issue - I run another site with the same set-up, with no problems.

    We've reached the 500k post point. Can that be an issue?
     
  4. Brandon Sheley

    Brandon Sheley Well-Known Member

    I wouldn't think post count would have anything to do with it.
    What about styles, does it hand on the default style?
     
  5. MagnusB

    MagnusB Well-Known Member

    You should check if there are any entries in the server error log.
     
    Brandon Sheley likes this.
  6. HWS

    HWS Well-Known Member

    There are already several threads about this issue. Search "Internet Explorer", "Relative URLs" or "CSS/Javascript loading problems" in this forum.
     
  7. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    That can be the result of a failed or slow SMTP connection (when sending notification emails on reply). Try adding this line to your library/config.php file to disable mail functions:

    Code:
    $config['enableMail'] = 0;
    
    Does that fix the problem? If so then we know it's a mail problem.

    A failed SMTP connection will normally show in the log:

    Admin CP -> Tools -> Server Error Log

    If the log contains mail errors then you need to check your SMTP info:

    Admin CP -> Home -> Options -> Email Options
     
  8. Temery

    Temery Active Member


    Good idea. Ive eliminated the style used by restoring the original, which was run with no trouble. Actually, this is a new phenomena, and the style I've been using didn't cause any trouble for months.

    Here is the server log, but I am not sure there much info here. The people having trouble far exceed the error log entries:

    Server Error Logs

    Server Error Logs

    1. Delete...
      Unable to Connect to tcp://www.gravatar.com:80. Error #110: Connection timed out Sunday at 9:27 PM - library/Zend/Http/Client/Adapter/Socket.php:235
    2. Delete...
      Unable to Connect to tcp://www.gravatar.com:80. Error #101: Network is unreachable Sunday at 9:22 PM - library/Zend/Http/Client/Adapter/Socket.php:235
    3. Delete...
      Cannot insert a message in the middle of a discussion. Jan 27, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    4. Delete...
      Cannot insert a message in the middle of a discussion. Jan 27, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    5. Delete...
      Cannot insert a message in the middle of a discussion. Jan 27, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    6. Delete...
      Cannot insert a message in the middle of a discussion. Jan 27, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    7. Delete...
      Mysqli statement execute error : Query execution was interrupted Jan 22, 2013 - library/Zend/Db/Statement/Mysqli.php:214
    8. Delete...
      Cannot insert a message in the middle of a discussion. Jan 21, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    9. Delete...
      Cannot insert a message in the middle of a discussion. Jan 17, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    10. Delete...
      Cannot insert a message in the middle of a discussion. Jan 15, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    11. Delete...
      Cannot insert a message in the middle of a discussion. Jan 15, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    12. Delete...
      Lost connection to MySQL server at 'sending authentication information', system error: 32 Jan 14, 2013 - library/Zend/Db/Adapter/Mysqli.php:333
    13. Delete...
      Cannot insert a message in the middle of a discussion. Jan 14, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    14. Delete...
      Cannot insert a message in the middle of a discussion. Jan 14, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    15. Delete...
      Cannot insert a message in the middle of a discussion. Jan 12, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    16. Delete...
      Cannot insert a message in the middle of a discussion. Jan 12, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    17. Delete...
      Cannot insert a message in the middle of a discussion. Jan 12, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    18. Delete...
      Cannot insert a message in the middle of a discussion. Jan 12, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    19. Delete...
      Cannot insert a message in the middle of a discussion. Jan 12, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
    20. Delete...
      Cannot insert a message in the middle of a discussion. Jan 10, 2013 - library/XenForo/DataWriter/DiscussionMessage.php:394
     

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