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XF 1.4 Get error when updating add ons

Discussion in 'Troubleshooting and Problems' started by SW48, Nov 5, 2014.

  1. SW48

    SW48 Member

    Login to XenForo.com has failed. Make sure you login with your XenForo username and password.

    But I am using the same username and password that I am connecting to this forum with?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Where exactly are you trying to log in to, to update your add-ons?

    You need to log in to your own site, not this one.
  3. SW48

    SW48 Member

    I go to the Update Check screen.
    Click "Upgrade" next to an add on that needs updated.
    Then it asks for an Xenforo username and password.

    My username on my site and this site is the same. Doesn't matter if I use my site password or the Xenforo password here, I get the same error message.
  4. Mike

    Mike XenForo Developer Staff Member

    That would be an issue with whatever add-on updater you're using.
  5. Brogan

    Brogan XenForo Moderator Staff Member

    That is related to some sort of automatic updater add-on.

    I suspect you have it configured incorrectly but you will have to post in the add-on thread for support.

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