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XF 1.1 Generic Server Error

Discussion in 'Troubleshooting and Problems' started by Amaury, Sep 13, 2013.

  1. Amaury

    Amaury Well-Known Member

    Not sure what's going on, but what should be checked to see what's causing this? The server error logs or something else in addition?

    It's been going on since yesterday.

    [​IMG]
     
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    Unless you are in debug, it hides the error. Check what the error is in the ACP and it should give some insight to the issue.
     
  3. Amaury

    Amaury Well-Known Member

    Unfortunately, I can't even get logged in.
     
  4. Jeremy

    Jeremy XenForo Moderator Staff Member

    Disable listeners in config.
     
    Amaury likes this.
  5. Amaury

    Amaury Well-Known Member

    Thanks. I'll pass this along to our owner when he's on Skype again.

    I'm only an administrator that helps out, which I believe I've mentioned before, and have zero server expertise or knowledge. The only server thing I know how to do is make a backup of KH-Flare, the other site I work on. :x
     
  6. Jeremy

    Jeremy XenForo Moderator Staff Member

    Do you have FTP access?
     
  7. Amaury

    Amaury Well-Known Member

    On DOTATalk, no. That's the other reason I had to pass this along to our owner.
     
  8. Brogan

    Brogan XenForo Moderator Staff Member

    View the page source, sometimes more information is available.
     
  9. Amaury

    Amaury Well-Known Member

    HTML:
    <!DOCTYPE html>
    <html id="XenForo" lang="en-US" dir="LTR" class="Public LoggedOut NoSidebar" xmlns:fb="http://www.facebook.com/2008/fbml">
    <head>
    
        <meta charset="utf-8" />
       
            <base href="http://www.dotatalk.com/forum/" />
            <script>
                var _b = document.getElementsByTagName('base')[0], _bH = "http://www.dotatalk.com/forum/";
                if (_b && _b.href != _bH) _b.href = _bH;
            </script>
       
    
        <title>Error | DOTATalk Forum</title>
       
        <noscript><style>.JsOnly { display: none !important; }</style></noscript>
        <link rel="stylesheet" href="css.php?css=xenforo,form,public&amp;style=22&amp;dir=LTR&amp;d=1378839583" />
        <link rel="stylesheet" href="css.php?css=facebook,login_bar&amp;style=22&amp;dir=LTR&amp;d=1378839583" />
       
       
    
       
            <script src="js/jquery/jquery-1.5.2.min.js"></script>   
           
        <script src="js/xenforo/xenforo.js?_v=3067a8be"></script>
    
       
        <link rel="alternate" type="application/rss+xml" title="RSS feed for DOTATalk Forum" href="forums/-/index.rss" />
       
       
    
    </head>
    
    <body>
    
    
    
       
    
    <div id="loginBar">
        <div class="pageWidth">
            <div class="pageContent">   
                <h3 id="loginBarHandle">
                    <label for="LoginControl"><a href="login/" class="concealed noOutline">Log in or Sign up</a></label>
                </h3>
               
                <span class="helper"></span>
    
               
            </div>
        </div>
    </div>
    
    
    <div id="headerMover">
        <div id="headerProxy"></div>
    
    <div id="content" class="">
        <div class="pageWidth">
            <div class="pageContent">
                <!-- main content area -->
               
               
               
               
                           
                           
                           
                           
                            <div class="breadBoxTop">
                               
                               
    
    <nav>
       
    
        <fieldset class="breadcrumb">
            <a href="misc/quick-navigation-menu" class="OverlayTrigger jumpMenuTrigger" data-cacheOverlay="true" title="Open quick navigation"><!--Jump to...--></a>
               
            <div class="boardTitle"><strong>DOTATalk Forum</strong></div>
           
            <span class="crumbs">
               
                    <span class="crust" itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
                        <a href="http://www.dotatalk.com" class="crumb" rel="up" itemprop="url"><span itemprop="title">Home</span></a>
                        <span class="arrow"><span></span></span>
                    </span>
               
               
               
                    <span class="crust" itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
                        <a href="http://www.dotatalk.com/forum/" class="crumb" rel="up" itemprop="url"><span itemprop="title">Forum</span></a>
                        <span class="arrow"><span>&gt;</span></span>
                    </span>
               
               
               
            </span>
        </fieldset>
    </nav>
                            </div>
                           
                           
                           
                       
                           
                                                   
                           
                           
                           
                                                   
                                <!-- h1 title, description -->
                                <div class="titleBar">
                                   
                                    <h1>DOTATalk Forum - Error</h1>
                                   
                                   
                                </div>
                           
                           
                           
                           
                           
                            <!-- main template -->
                           
    
    
    <div class="errorOverlay">
        <a class="close OverlayCloser"></a>
       
           
           
            <div class="baseHtml">
           
                <label for="ctrl_0" class="OverlayCloser">A server error occurred. Please try again later.</label>
           
            </div>
       
    </div>
                           
                           
                           
                           
                                <!-- login form, to be moved to the upper drop-down -->
                               
    
    
    
    
    
    <form action="login/login" method="post" class="xenForm eAuth" id="login" style="display:none">
    
     
  10. Amaury

    Amaury Well-Known Member

    HTML:
            <ul id="eAuthUnit">
             
                 
                 
                     
                        <li><a href="register/facebook?reg=1" class="fbLogin" tabindex="110"><span>Login with Facebook</span></a></li>
                 
                 
             
            </ul>
     
        <div class="ctrlWrapper">
            <dl class="ctrlUnit">
                <dt><label for="LoginControl">Your name or email address:</label></dt>
                <dd><input type="text" name="login" id="LoginControl" class="textCtrl" tabindex="101" /></dd>
            </dl>
     
     
            <dl class="ctrlUnit">
                <dt>
                    <label for="ctrl_password">Do you already have an account?</label>
                    <div class="lostPassword"><a href="lost-password/" class="OverlayTrigger OverlayCloser" tabindex="106">Forgot your password?</a></div>
                </dt>
                <dd>
                    <ul>
                        <li><label for="ctrl_not_registered"><input type="radio" name="register" value="1" id="ctrl_not_registered" tabindex="105" />
                            No, create an account now.</label></li>
                        <li><label for="ctrl_registered"><input type="radio" name="register" value="0" id="ctrl_registered" tabindex="105" checked="checked" class="Disabler" />
                            Yes, my password is:</label></li>
                        <li id="ctrl_registered_Disabler">
                            <input type="password" name="password" class="textCtrl" id="ctrl_password" tabindex="102" />
                        </li>
                    </ul>
                </dd>
            </dl>
     
         
            <dl class="ctrlUnit submitUnit">
                <dt></dt>
                <dd>
                    <input type="submit" class="button primary" value="Log in" tabindex="104" data-loginPhrase="Log in" data-signupPhrase="Sign Up" />
                    <label for="ctrl_remember" class="rememberPassword"><input type="checkbox" name="remember" value="1" id="ctrl_remember" tabindex="103" /> Stay logged in</label>
                </dd>
            </dl>
        </div>
        <input type="hidden" name="cookie_check" value="1" />
        <input type="hidden" name="redirect" value="/forum/" />
        <input type="hidden" name="_xfToken" value="" />
    </form>
                         
                         
                     
             
                         
                <div class="breadBoxBottom">
    <nav>
     
        <fieldset class="breadcrumb">
            <a href="misc/quick-navigation-menu" class="OverlayTrigger jumpMenuTrigger" data-cacheOverlay="true" title="Open quick navigation"><!--Jump to...--></a>
             
            <div class="boardTitle"><strong>DOTATalk Forum</strong></div>
         
            <span class="crumbs">
             
                    <span class="crust">
                        <a href="http://www.dotatalk.com" class="crumb"><span>Home</span></a>
                        <span class="arrow"><span></span></span>
                    </span>
             
             
             
                    <span class="crust">
                        <a href="http://www.dotatalk.com/forum/" class="crumb"><span>Forum</span></a>
                        <span class="arrow"><span>&gt;</span></span>
                    </span>
             
             
             
            </span>
        </fieldset>
    </nav></div>
             
                         
             
                         
            </div>
        </div>
    </div>
    <header>
     
    <div id="header">
        <div id="logoBlock">
        <div class="pageWidth">
            <div class="pageContent">
             
             
                <div id="logo"><a href="http://www.dotatalk.com">
                    <span></span>
                    <img src="styles/default/xenforo/logo.png" alt="DOTATalk Forum" />
                </a></div>
             
                <span class="helper"></span>
            </div>
        </div>
    </div>
     
    <div id="navigation" class="pageWidth">
        <div class="pageContent">
            <nav>
    <div class="navTabs">
        <ul class="publicTabs">
     
            <!-- home -->
         
                <li class="navTab home PopupClosed"><a href="http://www.dotatalk.com" class="navLink">Home</a></li>
         
         
         
            <!-- extra tabs: home -->
         
         
         
            <!-- forums -->
         
                <li class="navTab forums selected">
             
                    <a href="http://www.dotatalk.com/forum/" class="navLink">Forum</a>
                    <a href="http://www.dotatalk.com/forum/" class="SplitCtrl" rel="Menu"></a>
                 
                    <div class="tabLinks forumsTabLinks">
                        <div class="primaryContent menuHeader">
                            <h3>Forum</h3>
                            <div class="muted">Quick Links</div>
                        </div>
                        <ul class="secondaryContent blockLinksList">
                     
                         
                            <li><a href="search/?type=post">Search Forums</a></li>
                         
                            <li><a href="find-new/threads" rel="nofollow">What's New?</a></li>
                     
                        </ul>
                    </div>
                </li>
         
         
         
            <!-- extra tabs: middle -->
         
         
         
            <!-- members -->
         
                <li class="navTab members Popup PopupControl PopupClosed">
             
                    <a href="http://www.dotatalk.com/forum/members/" class="navLink">Members</a>
                    <a href="http://www.dotatalk.com/forum/members/" class="SplitCtrl" rel="Menu"></a>
                 
                    <div class="Menu JsOnly tabMenu membersTabLinks">
                        <div class="primaryContent menuHeader">
                            <h3>Members</h3>
                            <div class="muted">Quick Links</div>
                        </div>
                        <ul class="secondaryContent blockLinksList">
                     
                            <li><a href="members/">Registered Members</a></li>
                            <li><a href="online/">Current Visitors</a></li>
                            <li><a href="recent-activity/">Recent Activity</a></li>
                     
                        </ul>
                    </div>
                </li>
                 
         
            <!-- help -->
         
                <li class="navTab help Popup PopupControl PopupClosed">
             
                    <a href="http://www.dotatalk.com/forum/help/" class="navLink" rel="help">Help</a>
                    <a href="http://www.dotatalk.com/forum/help/" class="SplitCtrl" rel="Menu"></a>
                 
                    <div class="Menu JsOnly tabMenu helpTabLinks">
                        <div class="primaryContent menuHeader">
                            <h3>Help</h3>
                            <div class="muted">Quick Links</div>
                        </div>
                        <ul class="secondaryContent blockLinksList">
                     
                            <li><a href="help/smilies">Smilies</a></li>
                            <li><a href="help/bb-codes">BB Codes</a></li>
                            <li><a href="help/trophies">Trophies</a></li>
                            <li><a href="help/cookies">Cookie Usage</a></li>
                     
                        </ul>
                    </div>
                </li>
         
         
         
            <!-- extra tabs: end -->
         
         
         
            <!-- no selection -->
         
         
        </ul>
     
     
    </div>
    <span class="helper"></span>
             
            </nav> 
        </div>
    </div>
     
    <div id="searchBar" class="pageWidth">
     
        <fieldset id="QuickSearch">
            <form action="search/search" method="post" class="formPopup">
             
                <div class="primaryControls">
                    <!-- block: primaryControls -->
                    <input type="search" name="keywords" value="" class="textCtrl" placeholder="Search..." results="0" title="Enter your search and hit enter" id="QuickSearchQuery" />             
                    <!-- end block: primaryControls -->
                </div>
             
                <div class="secondaryControls">
                    <div class="controlsWrapper">
                 
    
     
  11. Amaury

    Amaury Well-Known Member

    Sorry for the triple posting. Too many characters for one post.

    HTML:
                        <!-- block: secondaryControls -->
                        <dl class="ctrlUnit">
                            <dt></dt>
                            <dd><ul>
                                <li><label><input type="checkbox" name="title_only" value="1"
                                    id="search_bar_title_only" class="AutoChecker"
                                    data-uncheck="#search_bar_thread" /> Search titles only</label></li>
                            </ul></dd>
                        </dl>
               
                        <dl class="ctrlUnit">
                            <dt><label for="searchBar_users">Posted by Member:</label></dt>
                            <dd>
                                <input type="text" name="users" value="" class="textCtrl AutoComplete" id="searchBar_users" />
                                <p class="explain">Separate names with a comma.</p>
                            </dd>
                        </dl>
               
                        <dl class="ctrlUnit">
                            <dt><label for="searchBar_date">Newer Than:</label></dt>
                            <dd><input type="date" name="date" value="" class="textCtrl" id="searchBar_date" /></dd>
                        </dl>
                   
                   
                    </div>
                    <!-- end block: secondaryControls -->
               
                    <dl class="ctrlUnit submitUnit">
                        <dt></dt>
                        <dd>
                            <input type="submit" value="Search" class="button primary Tooltip" title="Find Now" />
                            <div class="Popup" id="commonSearches">
                                <a rel="Menu" class="button NoPopupGadget Tooltip" title="Useful Searches" data-tipclass="flipped"><span class="arrowWidget"></span></a>
                                <div class="Menu">
                                    <div class="primaryContent menuHeader">
                                        <h3>Useful Searches</h3>
                                    </div>
                                    <ul class="secondaryContent blockLinksList">
                                        <!-- block: useful_searches -->
                                        <li><a href="find-new/threads?recent=1" rel="nofollow">Recent Threads</a></li>
                                   
                                        <!-- end block: useful_searches -->
                                    </ul>
                                </div>
                            </div>
                            <a href="search/" class="button moreOptions Tooltip" title="Advanced search">More...</a>
                        </dd>
                    </dl>
               
                </div>
           
                <input type="hidden" name="_xfToken" value="" />
            </form>   
        </fieldset>
    </div>
    </div>
    </header>
    </div>
    <footer>
    <div class="footer">
        <div class="pageWidth">
            <div class="pageContent">
           
                <dl class="choosers">
               
                        <dt>Style</dt>
                        <dd><a href="misc/style?redirect=%2Fforum%2F" class="OverlayTrigger Tooltip" title="Style Chooser" rel="nofollow">DOTATalk 4.0</a></dd>
               
               
                </dl>
           
           
                <ul class="footerLinks">
           
               
                        <li><a href="misc/contact" class="OverlayTrigger" data-overlayOptions="{&quot;fixed&quot;:false}">Contact Us</a></li>
               
                    <li><a href="http://www.dotatalk.com">Home</a></li>
                    <li><a href="/forum/#navigation">Top</a></li>
                    <li><a href="forums/-/index.rss" rel="alternate" class="globalFeed" target="_blank"
                        title="RSS feed for DOTATalk Forum">RSS</a></li>
           
                </ul>
           
                <span class="helper"></span>
            </div>
        </div>
    </div>
    <div class="footerLegal">
        <div class="pageWidth">
            <div class="pageContent">
                <div id="copyright"><a href="http://xenforo.com" class="concealed">Forum software by XenForo&trade; &copy;2010-2013 XenForo Ltd.</a></div>
           
                <ul id="legal">
           
                    <li><a href="help/terms">Terms and Rules</a></li>
               
           
                </ul>
       
           
           
                <span class="helper"></span>
            </div>
        </div>
    </div>
    </footer>
    <script>
    jQuery.extend(true, XenForo,
    {
        visitor: { user_id: 0 },
        serverTimeInfo:
        {
            now: 1379172465,
            today: 1379113200,
            todayDow: 6
        },
        _lightBoxUniversal: "0",
        _enableOverlays: "1",
        _animationSpeedMultiplier: "1",
        _overlayConfig:
        {
            top: "10%",
            speed: 200,
            closeSpeed: 100,
            mask:
            {
                color: "rgb(60, 60, 60)",
                opacity: "0.6",
                loadSpeed: 200,
                closeSpeed: 100
            }
        },
        _ignoredUsers: [],
        _loadedScripts: {"login_bar":true,"facebook":true},
        _cookieConfig: { path: "/", domain: "", prefix: "xf_"},
        _csrfToken: "",
        _csrfRefreshUrl: "login/csrf-token-refresh",
        _jsVersion: "3067a8be"
    });
    jQuery.extend(XenForo.phrases,
    {
        cancel: "Cancel",
        a_moment_ago:    "A moment ago",
        one_minute_ago:  "1 minute ago",
        x_minutes_ago:  "%minutes% minutes ago",
        today_at_x:      "Today at %time%",
        yesterday_at_x:  "Yesterday at %time%",
        day_x_at_time_y: "%day% at %time%",
        day0: "Sunday",
        day1: "Monday",
        day2: "Tuesday",
        day3: "Wednesday",
        day4: "Thursday",
        day5: "Friday",
        day6: "Saturday",
        _months: "January,February,March,April,May,June,July,August,September,October,November,December",
        _daysShort: "Sun,Mon,Tue,Wed,Thu,Fri,Sat",
        following_error_occurred: "The following error occurred",
        server_did_not_respond_in_time_try_again: "The server did not respond in time. Please try again.",
        logging_in: "Logging in",
        click_image_show_full_size_version: "Click this image to show the full-size version.",
        show_hidden_content_by_x: "Show hidden content by {names}"
    });
    // Facebook Javascript SDK
    XenForo.Facebook.appId = "383241765043311";
    XenForo.Facebook.forceInit = false;
    </script>
    </body>
    </html>
     
  12. Jeremy

    Jeremy XenForo Moderator Staff Member

    Doesn't look to be anything that gives an indication there. You'll need to access the server logs.
     
    Amaury likes this.
  13. Amaury

    Amaury Well-Known Member

    Just wanted to mention that the site's back up. Looks like since yesterday.
     

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