XF 2.1 generate a push notification when a conversation is started?

[isuttie]

Love the new push notification functionality.

Is there a way to send a notification when a new conversation (involving the user, obviously) is started? Seems like that would be an event that should be supported...

 

[Max Taxable]

I believe by default it sends a push to the recipient when a private convo is started, then when replied to it sends to the starter.

 

[isuttie]

thanks! i didn't see that in the user preferences settings

 

[Max Taxable]

thanks! i didn't see that in the user preferences settings

Pretty sure there's a checkbox, that by default is checked, right under where you enable push in preferences.

 

[RobinHood]

Love the new push notification functionality.

Is there a way to send a notification when a new conversation (involving the user, obviously) is started? Seems like that would be an event that should be supported...

I think you might be right. Just tested this and I didn't get a Chrome push notification and I can't see a setting for it. I only got the Discord push notification from an add on.

However I did get a browser push notification for the second message, ie. a reply.

Come to think of it I had a new conversation started here on XF earlier today and I didn't get a push notification for that either.

Looks like a bug/oversight.

 

[isuttie]

@Manster54 is correct... the checkbox for conversations is in a slightly different section that the rest of the options so I missed it initially

 

[Max Taxable]

I think you might be right. Just tested this and I didn't get a Chrome push notification and I can't see a setting for it. I only got the Discord push notification from an add on.

However I did get a browser push notification for the second message, ie. a reply.

Come to think of it I had a new conversation started here on XF earlier today and I didn't get a push notification for that either.

Looks like a bug/oversight.

It's only going to send if you're the recipient. Not when you're the sender. If you're the sender you should get a push upon reply.

 

[RobinHood]

@Manster54 is correct... the checkbox for conversations is in a slightly different section that the rest of the options so I missed it initially

Ah, right you are. Strange, I'm getting it on my site now after sending a second test.

That checkbox is exactly why I didn't receive the push notification on here earlier today thought, it was unchecked. Competely missed that box when searching. Working now after having it checked. Surprising, would have thought it would be enabled by default.

 

[Max Taxable]

Ah, right you are. Strange, I'm getting it on my site now after sending a second test.

That checkbox is exactly why I didn't receive the push notification on here earlier today thought, it was unchecked. Competely missed that box when searching. Working now after having it checked. Surprising, would have thought it would be enabled by default.

It is, every time I have encountered it.

 

[RobinHood]

It is a little odd that one option is off on it's own above the rest of the list, easy to miss it when scanning the list.
I guess it's because you can't disable alerts for conversation perhaps.

 

[Max Taxable]

It is a little odd that one option is off on it's own above the rest of the list, easy to miss it when scanning the list.
I guess it's because you can't disable alerts for conversation perhaps.

View attachment 195735

Seems like they wanted to make it easy to find, not have it mixed in with the sea of other options. Doesn't mean it IS easy to find though, haha.

 

[Chris D]

There’s a distinction. The conversation system doesn’t actually use alerts.

Alerts only ever appear over the alerts menu (the bell icon). Conversations (new conversations / replies) don’t display as alerts.

That’s why it’s a separate option and not at all tied to the alerts/push opt out system.

 

[Mr. Jinx]

Alerts only ever appear over the alerts menu (the bell icon). Conversations (new conversations / replies) don’t display as alerts.

You say that conversations (new / replies) don't display as alert, but in the 'Receive a notification when someone ...' section, there is an option called 'Reacts to your message in a conversation'. I guess this makes it a bit confusing as you would expect to find 'Someone starts a conversation with you' in the same section .... from a user point of view.

 

[Max Taxable]

there is an option called 'Reacts to your message in a conversation'.

That's if they give you a "Like" or other reaction to a convo message. Not if a message comes in.