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XF 1.2 From 1.1.5 to XF 1.2.0 beta 5, Having a lot of timeouts

Discussion in 'Installation, Upgrade, and Import Support' started by RoldanLT, Jul 10, 2013.

  1. RoldanLT

    RoldanLT Well-Known Member

    Encounter on:
    Upgrading... 1.2.0 Alpha, Step 5
    Upgrading... 1.2.0 Alpha, Step 6
    Now stack on Upgrading... 1.2.0 Alpha, Step 10
    Almost 2 hours of 500 Internal Server Error/ Request Timeout Page, still not yet done.

    How can I prevent this on happening under Shared Hosting?
    Last time I upgrade my test forum using beta 3 and 4, didn't encounter this.
     
  2. The Forum Heroes

    The Forum Heroes Well-Known Member

    Have your host increase your resources. We haven't had anyone have issues with any upgrades beyond 2nd day of beta release.
     
  3. RoldanLT

    RoldanLT Well-Known Member

    Looks like I will be transferring into your host :)
    Last 3 beta release I didn't encounter this problem only in Beta 5
     
    The Forum Heroes likes this.
  4. The Forum Heroes

    The Forum Heroes Well-Known Member


    Sounds good :)
     
  5. RoldanLT

    RoldanLT Well-Known Member

    After a very long period of timeout, now Upgrade page ask for admin login.
    After I login, I receive this message.

    Error
    This action is available via POST only. Please press the back button and try again.
     
  6. The Forum Heroes

    The Forum Heroes Well-Known Member


    Do you have a cache enabled like APC or Memcache?
     
  7. RoldanLT

    RoldanLT Well-Known Member

    Only File Cache, and eaccelerator on the server side.
     
  8. RoldanLT

    RoldanLT Well-Known Member

    Should I disable any cache enabled before upgrade?
     
  9. The Forum Heroes

    The Forum Heroes Well-Known Member

    RoldanLT likes this.
  10. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    You need to contact your host about this. An ISE error is something to do with your web server. I have seen overly restrictive server modules like mod_evasive generate this error during intensive operations like cache rebuilds.

    1.2a step 10 alters xf_conversation_master and xf_conversation_user. 1.2a step 11 alters xf_post. If those tables are very large you might be looking at a timeout of some sort.

    You can also try the CLI upgrader if you have shell access to your server:

    library/XenForo/Install/run-upgrade.php
     
    psTubble27 and RoldanLT like this.
  11. RoldanLT

    RoldanLT Well-Known Member

    So next time I do a fresh upgrade, disabling file cache first will help eliminate this error?
     
  12. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    The cause is unknown. For ISE errors you need to contact your host. Then we can know the cause and fix. Until then we are just making educated guesses.

    I don't see why a file cache would cause this.
     
    RoldanLT likes this.
  13. RoldanLT

    RoldanLT Well-Known Member

    I commented out file cache on libarary/config.php
    Then restart Upgrade from 1.1.5, I only got two timeouts.
    It really help :)
     
    The Forum Heroes likes this.
  14. The Forum Heroes

    The Forum Heroes Well-Known Member


    Shouldn't get any at all, but it's an improvement at least for you :)
     
  15. RoldanLT

    RoldanLT Well-Known Member

    Yes it's better :D compare to what happen yesterday almost 50+ timeouts with file cache enabled.
     
    The Forum Heroes likes this.
  16. Alfa1

    Alfa1 Well-Known Member

    I am getting the same at step 10. My site is pretty big so I am not surprised that its due to large tables.
     
  17. RoldanLT

    RoldanLT Well-Known Member

    Forum stats?
     
  18. Alfa1

    Alfa1 Well-Known Member

    230000 users. 1million+ posts. Im not sure how many conversations but the most recent messageID is around 600000.
     
  19. RoldanLT

    RoldanLT Well-Known Member

    That was big :D
     
  20. Alfa1

    Alfa1 Well-Known Member

    I kept reloading the upgrade process and it seems done now. But I am not confident that it all went well.
     

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